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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Chhattisgarh

Case Number: 15

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Date of Filing: 02-09-2015

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Date of Upload: 15-06-2016

Delhi

M/S. GM Northern Railway V/S Arun Kumar

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.Case No.C.C./870/2014 Dated:In the matter of:ARUN KUMAR ROYS/o Sh. Nirmal Kumar Roy (Late),R/o 204...

Case Number: 870

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Date of Filing: 19-11-2014

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Date of Upload: 01-08-2016

Madhya Pradesh

RAILWAY MANAGER, RAILWAY STATION V/S ANIL SHARMA

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 335

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Date of Filing: 09-04-2015

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Date of Upload: 22-04-2017

Rajasthan

General Manager West Railway Churg Gate Mumbai V/S Shanilal S/o Sh. Nanalal Ji Jayaswal

Railway  

Court Name: StateCommission

Appelant Advocate By Post

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 779/2015Shantilal s/o Nanalal r/o 30 Madhuvan II Senti, Chittorgarh Tehsil and Distt. Chittorgarh.Vs.General Manager, Western Railway, Church Gate, Mumbai Maharashtra & ors.Date of O...

Case Number: 779

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Date of Filing: 01-07-2015

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Date of Upload: 15-06-2016

Rajasthan

RAILWAY POST OFFICE V/S MANISH

Post Office   Railway  

Court Name: Alwar

Appelant Advocate DINESH

Respondant Advocate RAMAVTAAR

Case Number: 334

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Date of Filing: 23-03-2012

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Date of Upload: 15-06-2016

Chhattisgarh

Janral Manager East West Railway Bhuneshwar & Other V/S Smt. Nirja Rao

Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 19-02-2014

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Date of Upload: 21-06-2016

West Bengal

Ratri Ghosh V/S Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Mr. Saikat Mali

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1310/2014(Arisen out of Order Dated 09/09/2014 in Case No. Complaint Case No. CC/151/2014 of District Kolkata-II(Central))1. Eastern Railway11, Fairlie Place, Netaj...

Case Number: 1310

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Date of Filing: 21-11-2014

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Date of Upload: 08-06-2016

Circuit Bench Kota

Additional Superintendent Railway Mail Service V/S Kumari Kavita Pathak

Railway  

Court Name: StateCommission

Appelant Advocate Vargis Herry

Respondant Advocate Narendra Singh Rajawat

Case Disposed Off And Dismiss....

Case Number: 104

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Date of Filing: 12-09-2012

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Date of Upload: 05-01-2018

Madhya Pradesh

STATION MANAGER- NORTH CENTRAL INDIAN RAILWAY V/S MS. NEHA BHADOURIA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate HEMANT SHARMA

Respondant Advocate KAMAL JAIN

Case Number: 510

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Date of Filing: 30-11-2015

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Date of Upload: 01-06-2016

Kerala

North Divisional Railway Manager (DRM), V/S Srirag P Chandran,

Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

Case Number: 28

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Date of Filing: 25-01-2013

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Date of Upload: 12-08-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.