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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

NCDRC

AMBARISH DILIP CHANDRAYAN & ANR. V/S STATION MASTER/PARCEL OFFICE, PUNE RAILWAY STATION

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1884 OF 2016(Against the Order dated 13/07/2015 in Appeal No. 241/2012 of the State Commission Maharastra)1. STATION MASTER/PARCEL OFFICE, PUNE RAILWAY STATIONPUNE RAILWAY STATION, PUNE-411044MAHARASHT...

Case Number: 1884

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Date of Filing: 17-06-2016

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Date of Upload: 18-07-2016

Andhra Pradesh

GENERAL MANAGER,SOUTH CENTRAL RAILWAY V/S C.RAMA RAO

Railway  

Court Name: Visakhapatnam

Appelant Advocate N.SAKUNTHALAS

Respondant Advocate K.DAKSHINA MURTHY

Case Number: 101

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Date of Filing: 25-03-2015

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Date of Upload: 23-08-2016

Madhya Pradesh

NORTH CENTRAL RAILWAY V/S ASHOK SAXENA

Railway  

Court Name: Gwalior

Appelant Advocate HEMANT SHARMA

Respondant Advocate KAMAL JAIN

Case Number: 97

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Date of Filing: 02-03-2016

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Date of Upload: 11-07-2016

Madhya Pradesh

Bharat Sangh,West Central Indian Railway V/S Ms Richa Singh

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 23-11-2011

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Date of Upload: 12-07-2016

Madhya Pradesh

MANAGER CENTER RAILWAY BOARD INDIA & OTHERS V/S AMIT GUPTA

Railway  

Court Name: Satna

Appelant Advocate SAPNA SINGH

Respondant Advocate NA

Case Number: 117

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Date of Filing: 13-04-2015

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Date of Upload: 14-07-2016

Maharashtra

The Union Of India Through The General Manager Central Railway V/S Mr J Radhakrishnan s/o Jayram

Union Of India   Railway  

Court Name: Additional DCF, Nagpur

Appelant Advocate Hasan Shams

Respondant Advocate

ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,NAGPURNew Administrative Building No.-13rd Floor, Civil Lines, Nagpur-440001Ph.0712-2546884Complaint Case No. RBT/CC/13/6071. Mr J Radhakrishnan s/o Jayram both r/o 95/96 301 Sunraj Kuber Apartments Shankar Nagar Nagpur 440010...

Case Number: 0

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Date of Filing: 07-01-2016

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Date of Upload: 05-07-2016

Punjab

Northern Railway V/S Gurmit Kaur

Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/121. Gurmit Kaur498C, B-Block, Railway Colony, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwayNorthern Railway, electric Powe...

Case Number: 16

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Date of Filing: 04-01-2016

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Date of Upload: 14-07-2016

Uttar Pradesh

RAILWAY V/S RAGHVENDRA

Railway  

Court Name: Kanpur Nagar

Appelant Advocate VIJAY KUMAR SHUKLA

Respondant Advocate

CONSUMER FORUM KANPUR NAGARTREASURY COMPOUNDComplaint Case No. CC/268/121. RAGHVENDRAKIDWAI NAGAR KANPUR...........Complainant(s)Versus1. RAILWAYKANPUR CENTRAL............Opp.Party(s) BEFORE:HON'BLE MR. RN. SINGH PRESIDENTHON'BLE MRS. Sudha Yadav MEMBERHON'BLE MR. PURUSHOTTAM SIN...

Case Number: 268

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Date of Filing: 26-04-2012

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Date of Upload: 04-03-2017

Uttar Pradesh

Railway V/S suresh Chandra

Railway  

Court Name: Kanpur Nagar

Appelant Advocate

Respondant Advocate

Case Number: 156

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Date of Filing: 10-04-2014

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Date of Upload: 20-06-2022

Madhya Pradesh

D.C.M. RAILWAY BOARD & OTHERS V/S RAMPRAKASH CHAUDHARI

Railway  

Court Name: Satna

Appelant Advocate MAHENDRA SINGH

Respondant Advocate NA

Case Number: 120

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Date of Filing: 16-04-2015

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Date of Upload: 14-07-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.