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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Rajasthan

STATION MASTER UTTAR MADHYA RAILWAY V/S RAVIKUMAR SHIVHARE

Railway  

Court Name: Dhaulpur

Appelant Advocate A.H.K

Respondant Advocate T.K.M.

Case Number: 59

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Date of Filing: 20-02-2014

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Date of Upload: 29-08-2016

Rajasthan

STATION MASTER UTTAR MADHYA RAILWAY V/S VIJAY

Railway  

Court Name: Dhaulpur

Appelant Advocate A.H.K

Respondant Advocate T.K.M.

Case Number: 61

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Date of Filing: 20-02-2014

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Date of Upload: 29-08-2016

West Bengal

THE EASTERN RAILWAY & Others V/S RATRI GHOSH

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/175/2014InComplaint Case No. CC/151/20141. RATRI GHOSH12/4, NILMONI MITRA STREET, KOLKATA-700006............Appellant(s)Versus1....

Case Number: 175

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Date of Filing: 15-10-2014

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Date of Upload: 26-07-2016

NCDRC

RAKSHA DIWEDI & 5 ORS. V/S GENERAL MANAGER, NORTHERN CENTRAL RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. ARUN K. SHARMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 197 OF 2016(Against the Order dated 01/01/2015 in Appeal No. 825/2013 of the State Commission Uttar Pradesh)1. GENERAL MANAGER, NORTHERN CENTRAL RAILWAY & ANR.ALLAHABAD ZONEALLAHABADUTTAR PRADESH2. STA...

Case Number: 197

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Date of Filing: 06-04-2015

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Date of Upload: 28-07-2016

Chhattisgarh

Indian Railway V/S Vinod Kumar Singh

Railway   Indian Railway  

Court Name: Raigarh

Appelant Advocate Mukesh Goyal

Respondant Advocate S.VERMA

Case Number: 183

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Date of Filing: 16-12-2014

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Date of Upload: 27-07-2016

Madhya Pradesh

INDIAN RAILWAY V/S NARENDRA KUMAR SAMADHIYA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate K.K.DIVEDI

Respondant Advocate KAMAL JAIN

Case Number: 141

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Date of Filing: 29-03-2016

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Date of Upload: 18-07-2016

Chhattisgarh

Smt. Nisha Jaiswal V/S South East Central Railway & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri R.K.Bhawnani

Case Number: 15

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Date of Filing: 31-10-2015

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Date of Upload: 14-07-2016

Maharashtra

Chairman, Railway Board of India V/S Abdul Munaff Abdul Rajjak

Railway  

Court Name: Nagpur

Appelant Advocate Adv. R.B.Nikule

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/479/20161. Abdul Munaff Abdul RajjakR/o. Welcome Society, Boregaon, Gorewada Road, NagpurNagpurMaharashtra...........Complainant(s)V...

Case Number: 479

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Date of Filing: 05-07-2016

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Date of Upload: 18-07-2016

Rajasthan

NORTH WESTERN RAILWAY V/S PARVEEN PALIWAL

Railway  

Court Name: Jodhpur-II

Appelant Advocate

Respondant Advocate SANKAR CHOUHAN

Case Number: 344

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Date of Filing: 27-01-2015

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Date of Upload: 14-07-2016

West Bengal

Dr. Sanjoy Singh, Cardiology Department, B.R. Singh Railway Hospital V/S Smt. Debashree Hor,

Hospital   Railway  

Court Name: StateCommission

Appelant Advocate Ms. Sumita Roy Chowdhury

Respondant Advocate Mr. Manish Kumar Shah

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Transfer Application No. TA/14/20161. Smt. Debashree Hor,W/o, Lt. Dibyendu Hor, 4/1, Debkamani Deb Lane, Krishnadeep Apartment, Flat No. - 41, Block - B, Dakshineswar, Kol - 700 076.....

Case Number: 14

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Date of Filing: 01-02-2016

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Date of Upload: 13-07-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.