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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Uttar Pradesh

Uttar Railway V/S Arun Pathak

Railway  

Court Name: Varanasi

Appelant Advocate S. K. Rai

Respondant Advocate

Case Number: 229

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Date of Filing: 16-09-2011

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Date of Upload: 16-08-2016

Chhattisgarh

Manager, Central Railway V/S Virendra Kumar

Railway  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 01-02-2016

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Date of Upload: 26-08-2016

Madhya Pradesh

STATION MANAGER INDORE RAILWAY INDORE V/S SHARAD CHANDRA MAHESHWARI

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 601

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Date of Filing: 08-07-2013

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Date of Upload: 24-04-2023

Chhattisgarh

Devnarayan/Jashvant Ram Sahu & Anr V/S Mukhya Railway Prabandhak

Railway  

Court Name: StateCommission

Appelant Advocate Shri D.L.Rathor

Respondant Advocate Shri Ramkumar Sahu

Case Number: 16

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Date of Filing: 18-04-2016

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Date of Upload: 06-08-2016

Rajasthan

Indian Railway Northen Western Railway V/S Mahendra Pal Bhatia s/o Shri Chand Bhatia

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ajay Tantia

Respondant Advocate

Case Number: 1398

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Date of Filing: 18-11-2015

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Date of Upload: 08-08-2016

Rajasthan

Sandeep Bhargawa S/O Kameshwar Nath V/S Indian Railway Cateringh & Turism Corporation Limited

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate P.C. Sharma

Respondant Advocate

Case Number: 15

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Date of Filing: 06-01-2016

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Date of Upload: 08-08-2016

Gujarat

WESTERN RAILWAY DEPT V/S DATTARAM PYARELAL

Railway  

Court Name: Ahmedabad Rural

Appelant Advocate HIRABHAI SOLANKI

Respondant Advocate K N SHAH

Case Number: 13

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Date of Filing: 13-09-2014

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Date of Upload: 02-08-2016

Uttar Pradesh

North Centre Railway V/S Smt. Sumitra Devi

Railway  

Court Name: StateCommission

Appelant Advocate B K Upadhyay & Sharad Kumar Shukla

Respondant Advocate P.P. Srivastava

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/93/2016(Arisen out of Order Dated 19/01/2015 in Case No. C/281/2014 of District Allahabad)1. Smt. Sumitra DeviAllahabad...........Appellant(s)Vers...

Case Number: 93

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Date of Filing: 15-01-2016

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Date of Upload: 02-08-2016

Kerala

Divisional Railway Manager V/S Dr.A.C.David

Railway  

Court Name: Palakkad

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/128/20151. Dr.A.C.DavidArimboor House, ATS Road, Chalisseri - 679 536PalakkadKerala...........Complainant(s)Versus1. Divisional Railway ManagerSouthern Rai...

Case Number: 128

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Date of Filing: 08-09-2015

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Date of Upload: 19-09-2016

Maharashtra

DRM South Central Railway Nanded and other 2 V/S Muzaffarullha Khan Salimulha Khan and other 8

Railway  

Court Name: Nanded

Appelant Advocate Adv. M. S. Yousus Zai

Respondant Advocate

Case Number: 16

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Date of Filing: 22-01-2016

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Date of Upload: 08-08-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.