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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

DRM WESTERN RAILWAY V/S RADHA TOMAR

Railway  

Court Name: Mandsaur

Appelant Advocate RAGHWENDRA SINGH TOMAR

Respondant Advocate

Case Number: 72

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Date of Filing: 01-07-2015

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Date of Upload: 07-09-2016

West Bengal

Chief Commercial Manager,Eastern Railway V/S Sanjib Ray

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/292/20161. Sanjib Ray19/1A/82,Seal Lane, Kolkata-7010015...........Complainant(s)Versus1. Chief Commercial Manager,Eastern Ra...

Case Number: 292

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Date of Filing: 01-08-2016

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Date of Upload: 08-09-2016

Madhya Pradesh

General Manager CENTRAL RAILWAY Mumbai V/S Arun

Railway  

Court Name: East Nimar

Appelant Advocate Vishnu Agrwal

Respondant Advocate

Case Number: 14

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Date of Filing: 22-12-2015

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Date of Upload: 14-09-2016

Madhya Pradesh

INDORE RAILWAY JUNCTION ADHIKARI V/S SHIVNATH SINGH

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 361

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Date of Filing: 16-04-2015

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Date of Upload: 30-11-2017

Rajasthan

NWR RAILWAY V/S SANWARMAL

Railway  

Court Name: Churu

Appelant Advocate R.R.P. ADV.

Respondant Advocate Bhanwarlal Daiya

Case Number: 624

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Date of Filing: 02-09-2015

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Date of Upload: 06-09-2016

Assam

NORTH EAST FRONTIER RAILWAY V/S SURYA NARAYAN PANDA

Railway  

Court Name: Kamrup

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/18/2016( Date of Filing : 24 Feb 2016 )1. SURYA NARAYAN PANDAFLAT NO-A/4 CANKARENG ,SHAKTIGARH PATH,BHANGAGARH,GUWAHATI-05KAMRUPASSAM...........Complainant(s)Versus1. NORTH EAST FRONTIER RAILWAYCHIEF C...

Case Number: 18

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Date of Filing: 24-02-2016

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Date of Upload: 29-05-2020

Bihar

Case Number: 13

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Date of Filing: 24-06-2015

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Date of Upload: 08-09-2021

Madhya Pradesh

MANAGERINDIAN RAILWAY SATNA V/S R.N.SHARMA

Railway  

Court Name: Satna

Appelant Advocate R.N. SHARMA

Respondant Advocate R.K. GAUTAM

Case Number: 13

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Date of Filing: 05-01-2013

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Date of Upload: 16-09-2016

Uttarakhand

Purvoter Railway V/S Babulal Tapa

Railway  

Court Name: Dehradun

Appelant Advocate Self

Respondant Advocate

Case Number: 16

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Date of Filing: 23-05-2016

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Date of Upload: 07-09-2016

Maharashtra

Southern Eastern Central Railway V/S Vinod Ballabhadasji Maheshwari

Railway  

Court Name: Bhandara

Appelant Advocate

Respondant Advocate

...

Case Number: 5

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Date of Filing: 30-07-2007

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Date of Upload: 03-09-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.