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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

Case Number: 348

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Date of Filing: 13-04-2015

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Date of Upload: 05-12-2018

Orissa

Chairman, Railway Board, Indian Railway V/S Archana Mahapatra, aged about 26 years

Railway   Indian Railway  

Court Name: Nuapada

Appelant Advocate K.N.Panda

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/14/20151. Archana Mahapatra, aged about 26 yearsAt-Mandirpada, Nuapada Po/Ps/Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Chairman, Railway Board, Indian RailwayRoom No. 256-A, Rail Bhawan...

Case Number: 14

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Date of Filing: 30-06-2015

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Date of Upload: 14-10-2016

Jharkhand

Vijay Narayan Singh V/S East Central Railway through Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Mahesh Tiwari

Respondant Advocate

Case Number: 113

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Date of Filing: 14-07-2016

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Date of Upload: 06-04-2022

Jharkhand

Deepak Kumar Singh V/S East Central Railway through Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Mahesh Tiwari

Respondant Advocate

Case Number: 116

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Date of Filing: 20-07-2016

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Date of Upload: 06-04-2022

Chhattisgarh

The Divisional Rail Manager , South East Central Railway V/S Arvind Kumar Singh

Railway  

Court Name: StateCommission

Appelant Advocate Shri P.J.Jha

Respondant Advocate Shri R.K.Shukla

Case Number: 16

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Date of Filing: 12-05-2016

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Date of Upload: 16-09-2016

Chhattisgarh

Arvind Kumar Singh V/S South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri P.J.Jha

Case Number: 16

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Date of Filing: 02-07-2016

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Date of Upload: 16-09-2016

Madhya Pradesh

UNION OF INDIAN RAILWAY V/S MOHD.ABBAS

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate R.K.UPADHYA

Respondant Advocate KAMAL JAIN

Case Number: 171

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Date of Filing: 25-04-2016

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Date of Upload: 16-09-2016

Bihar

General Manager Claim, East Central Railway V/S Narayan Rajak

Railway  

Court Name: Khagaria

Appelant Advocate Adv. Md. Shahzada

Respondant Advocate

Case Number: 42

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Date of Filing: 09-09-2016

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Date of Upload: 21-07-2017

NCDRC

SANJAY KUMAR SINGH V/S DIVISION RAILWAY MANAGER & 2 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate DR. SARABJIT SHARMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2485 OF 2016(Against the Order dated 09/03/2016 in Appeal No. 374/2013 of the State Commission Bihar)1. DIVISION RAILWAY MANAGER & 2 ORS.EAST-CENTRAL RAILWAY, SAMASTIPURBIHAR2. CHIEF COMMERCIAL MANAGER...

Case Number: 2485

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Date of Filing: 26-08-2016

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Date of Upload: 09-09-2016

Circuit Bench Jodhpur

Praveen Paliwal V/S Divisional Commercial Manager, North-West Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shankar Chouhan

Respondant Advocate

Case Number: 163

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Date of Filing: 22-08-2016

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Date of Upload: 15-09-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.