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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Kerala

DIVISIONAL RAILWAY MANAGER V/S BHUPESH KUMAR CHOUDHARY

Railway  

Court Name: Palakkad

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/319/2023( Date of Filing : 26 Nov 2023 )1. BHUPESH KUMAR CHOUDHARYC 12, GOLDEN PALM APARTMENT, ANJALI LANE, PUDUR ROAD, PALAKKAD PALAKKADKERA...

Case Number: 319

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Date of Filing: 26-11-2023

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Date of Upload: 13-02-2024

Chhattisgarh

SOUTH EAST CENTRAL RAILWAY V/S ANAND TIWARI

Railway  

Court Name: Bilaspur

Appelant Advocate KU SAVITA PUNJABI

Respondant Advocate NA BY SHRI SIDDHARTH SHRIWASTAVA

Case Number: 19

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Date of Filing: 22-05-2019

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Date of Upload: 28-02-2024

Bihar

Brij Bahadur Singh V/S Department of Railway through its Chairman Railway Board & Others

Railway  

Court Name: StateCommission

Appelant Advocate Adv. Deep Narayan Dubey

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BIHAR, PATNAFINAL ORDERFirst Appeal No. A/627/2011( Date of Filing : 25 Nov 2011 )(Arisen out of Order Dated in Case No. of District )1. Department of Railway through its Chairman Railway Board & OthersRailway Board, Rail Bhawan, New ...

Case Number: 627

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Date of Filing: 25-11-2011

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Date of Upload: 08-02-2024

Bihar

The Secretary,Union of India Department of Railway Ministry & others, V/S Purushottom Kejriwal,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER FORUMPATNA, BIHARExecution Application No. EA/22/1999( Date of Filing : 23 Feb 1999 )InCC/02/19961. Purushottom Kejriwal,S/o-Late Nokhey Lal Kejriwal,R/o-Keshav Rai Ghat,P.S-Khajekala,Patna City...........Appellant(s)Versus1. The Secretary,Union of India Departm...

Case Number: 22

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Date of Filing: 23-02-1999

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Date of Upload: 22-02-2024

Madhya Pradesh

SUBODH SINGHANIA V/S WEST CENTRAL RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate SH.H.S.RAJPUT

Respondant Advocate

Case Number: 16

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Date of Filing: 24-11-2016

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Date of Upload: 07-02-2024

Orissa

DRM (Divisional Railway Manager) V/S Sri Trailokyanath Subudhi

Railway  

Court Name: Ganjam

Appelant Advocate SELF

Respondant Advocate Sri Manoj Pattnaik, Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/7/2023( Date of Filing : 27 Jan 2023 )1. Sri Trailokyanath SubudhiAt: Medical Bank Colony Lane 2, Near Medical Ground Hanuman Mandira, Berhampur 760 004, Odisha. Permanent Address: At: Velle...

Case Number: 7

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Date of Filing: 27-01-2023

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Date of Upload: 28-02-2024

Punjab

The Station Superintend Indian Northern Railway V/S Pawan Kumar

Railway  

Court Name: Amritsar

Appelant Advocate Sanjeet Singh

Respondant Advocate

Case Number: 514

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Date of Filing: 09-07-2019

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Date of Upload: 05-02-2024

NCDRC

NARENDRA KUMAR SENGAR V/S DIRECTOR GENERAL RAILWAY HOSPITAL & ANR.

Hospital   Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESH KUMAR

Respondant Advocate MR. MANOJ RANJAN SINHA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 733 OF 2021(Against the Order dated 09/08/2021 in Complaint No. 29/2013 of the State Commission Delhi) 1. DIRECTOR GENERAL RAILWAY HOSPITAL & ANR............Appellant(s)Versus1. NARENDRA KUMAR SENGAR..........

Case Number: 733

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Date of Filing: 27-10-2021

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Date of Upload: 31-01-2024

Andhra Pradesh

Sr. Divisional Commercial Manager, South Central Railway V/S M. Sivannayana

Railway  

Court Name: Guntur

Appelant Advocate R.V.K. Prasad

Respondant Advocate

Case Number: 254

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Date of Filing: 15-09-2023

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Date of Upload: 03-02-2024

Karnataka

Case Number: 97

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Date of Filing: 03-07-2019

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Date of Upload: 01-02-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.