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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Rajasthan

Railway V/S Bhanwar lal

Railway  

Court Name: Sirohi

Appelant Advocate PLD

Respondant Advocate S.S

Case Number: 8

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Date of Filing: 06-01-2016

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Date of Upload: 15-12-2016

Uttar Pradesh

Nathuram Porwal V/S DRM N.C. Railway

Railway  

Court Name: StateCommission

Appelant Advocate P.P. Srivastva

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/345/2016(Arisen out of Order Dated 29/01/2016 in Case No. C/06/2009 of District Etawah)1. DRM N.C. RailwayAllahabad...........Appellant(s)Versus1....

Case Number: 345

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Date of Filing: 25-02-2016

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Date of Upload: 17-02-2017

Andhra Pradesh

MANAGING DIRECTOR,INDIAN RAILWAY CATERING TOURISM CORPORATION LTD., V/S RAJIV SADHANALA

Railway  

Court Name: Visakhapatnam

Appelant Advocate INPERSON

Respondant Advocate NVB

Case Number: 251

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Date of Filing: 03-10-2015

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Date of Upload: 18-01-2017

Madhya Pradesh

MANAGER RAILWAY BOARD INDIA & OTHERS V/S SUBHASH CHANDRA TRIPATHI

Railway  

Court Name: Satna

Appelant Advocate SHEELA NIDHI TIWARI

Respondant Advocate NA

Case Number: 75

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Date of Filing: 26-02-2015

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Date of Upload: 21-12-2016

Karnataka

Chief Regional Manager Railway (CRM) V/S Col RC Gupta (Retd)

Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate In person

Respondant Advocate

Case Number: 994

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Date of Filing: 23-05-2015

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Date of Upload: 09-12-2016

West Bengal

The D.R.M, North East Frontier Railway Katihar Division, Katihar, Purnea, Bihar, Pin-854105. V/S Gopal Saha

Railway  

Court Name: Dakshin Dinajpur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMDakshin Dinajpur, Balurghat, West BengalOld Sub jail Market Complex, 2nd Floor, P.O. Balurghat, Dist. Dakshin Dinajpur Pin-733101Complaint Case No. CC/19/20161. Gopal SahaS/O-Haripada Saha, Vill.-Biswaspara(Santi Colony), P.O. & P.S.-Balu...

Case Number: 19

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Date of Filing: 04-08-2016

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Date of Upload: 09-12-2016

Madhya Pradesh

IRCTC INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S VIVEK JAIN

Irctc   Railway   Indian Railway  

Court Name: Satna

Appelant Advocate PRAKASH SONI

Respondant Advocate R.K. GAUTAM

Case Number: 14

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Date of Filing: 08-07-2014

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Date of Upload: 09-12-2016

Maharashtra

State Of Maharshtra Through G.R.P. Wardha Railway Station Wardha Central Railway V/S Nisheeth Ashok Sharma

Railway  

Court Name: Nagpur

Appelant Advocate Shrik M. Nankani

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/187/20151. Nisheeth Ashok SharmaRam Nagar NagpurNagpurMaharastra...........Complainant(s)Versus1. State Of Maharshtra Through G.R.P....

Case Number: 187

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Date of Filing: 10-04-2015

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Date of Upload: 08-12-2016

Tamil Nadu

The General Manager Southern Railway and Five others V/S K.Parthasarathy

Railway  

Court Name: Madurai

Appelant Advocate G.Pandia Rajan

Respondant Advocate A.Haja Mohideen

Case Number: 70

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Date of Filing: 30-07-2012

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Date of Upload: 09-01-2017

Madhya Pradesh

Station Master North Western Railway V/S Manvendra Soni

Railway   Western Railway  

Court Name: Chhatarpur

Appelant Advocate Shri Bhanu Pratap Jadiya

Respondant Advocate

Case Number: 16

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Date of Filing: 17-05-2016

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Date of Upload: 13-12-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.