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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Uttar Pradesh

finance Managar Northem Railway V/S Kamla prasad

Finance   Finance   Railway  

Court Name: Ambedkar Nagar

Appelant Advocate V.K.Tiwari

Respondant Advocate

Case Number: 77

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Date of Filing: 19-06-2014

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Date of Upload: 29-12-2016

Madhya Pradesh

railway V/S savitri

Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2013

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Date of Filing: 22-06-2012

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Date of Upload: 23-12-2016

Kerala

Ganga Prasad Gas Agency,Nellipally.P.O,Punalur,Kollam-691 305. V/S Sirily Johnson,Kanjiramvila Veedu,North Side of Railway Station,Musavari,Punalur.P.O.

Railway  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal ForumCivil Station , Kollam.Complaint Case No. CC/103/20141. Sirily Johnson,Kanjiramvila Veedu,North Side of Railway Station,Musavari,Punalur.P.O.............Complainant(s)Versus1. Ganga Prasad Gas Agency,Nellipally.P.O,Punalur,Kollam-691 305.............

Case Number: 103

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Date of Filing: 10-07-2014

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Date of Upload: 31-12-2016

NCDRC

LAKHANJI PURWAR V/S GENERAL MANAGER (GENERAL) NORTHERN RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. ARUN K. SHARMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 194 OF 2016(Against the Order dated 30/12/2014 in Appeal No. 1465/2008 of the State Commission Uttar Pradesh)1. GENERAL MANAGER (GENERAL) NORTHERN RAILWAY & ANR.COMPLAINT MAIN OFFICE, BARODA HOUSENEW D...

Case Number: 194

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Date of Filing: 06-04-2015

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Date of Upload: 21-12-2016

NCDRC

SUBRATA BHAUMIK V/S INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC)

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. JITENDRA KUMAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3370 OF 2016(Against the Order dated 06/05/2016 in Appeal No. 1178/2013 of the State Commission Delhi)1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC)TOURISM CORPORATION LTD.,(IRCTC) THR...

Case Number: 3370

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Date of Filing: 02-12-2016

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Date of Upload: 21-12-2016

Chhattisgarh

Chief Business Management EST COST RAILWAY & OTHER V/S SUNIL KUMAR JAIN

Railway  

Court Name: Baster

Appelant Advocate ANIL BAJPAI

Respondant Advocate

Case Number: 68

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Date of Filing: 01-09-2016

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Date of Upload: 16-12-2016

Madhya Pradesh

MANAGER RAILWAY MANDAL V/S SUNDAR KRUN CHAUDHARI

Railway  

Court Name: Satna

Appelant Advocate S.P.SAKET

Respondant Advocate NA

Case Number: 136

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Date of Filing: 06-05-2015

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Date of Upload: 21-12-2016

Rajasthan

INDIAN RAILWAY CATRING AND TOURSIM V/S NITIN MAHESHWARI

Railway   Indian Railway  

Court Name: Ajmer

Appelant Advocate ADV SEKHAR SAIN

Respondant Advocate ADV VIBHAUR GAUR

Heading1Heading2Complaint Case No. CC/268/20131. NITIN MAHESHWARI AJMER...........Complainant(s)Versus1. INDIAN RAILWAY CATRING AND TOURSIM AJMER............Opp.Party(s) BEFORE: Vinay Kumar Goswami PRESIDENT Naveen Kumar MEMBER Jyoti Dosi MEMBER For the Complainant:For the Opp. P...

Case Number: 268

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Date of Filing: 10-05-2013

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Date of Upload: 11-01-2017

Uttarakhand

Divisonal Railway Manager Muradabad V/S Samim alam

Railway  

Court Name: Dehradun

Appelant Advocate Pareen Kumar

Respondant Advocate

Case Number: 186

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Date of Filing: 15-06-2012

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Date of Upload: 16-12-2016

West Bengal

Case Number: 676

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Date of Filing: 03-12-2015

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Date of Upload: 16-12-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.