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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Kerala

The Genaral manager,Southern railway V/S Easwary A

Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/16/5961. Easwary A11/206,phazhavikullagara,soth gate,vaikom,kottayam...........Complainant(s)Versus1. The Genaral manager,Southern railwayThampanoor,Tvpm............Opp.Party(...

Case Number: 16

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Date of Filing: 17-12-2016

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Date of Upload: 17-01-2017

Uttar Pradesh

Dr D C Agrwal V/S G M Railway

Railway  

Court Name: StateCommission

Appelant Advocate S R Yadav

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2007/1147(Arisen out of Order Dated in Case No. of District )1. G M Railway A...........Appellant(s)Versus1. Dr D C AgrwalA...........Respondent(s...

Case Number: 2007

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Date of Filing: 03-10-2007

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Date of Upload: 01-02-2017

Delhi

The Secretary , Indian Railway & An Other V/S Murari Lal

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/303/16 Dated:In the matter of: MR. MURARI LAL,S/O SH. PRITAMR/O H.NO. 955/12 A,PREM NAGAR,GURGAON- 122001 ……..COMPLAINA...

Case Number: 303

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Date of Filing: 12-05-2016

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Date of Upload: 07-02-2017

West Bengal

Sri Basudeb Das V/S The Chief Claims Manager, Southern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Nilanjan Sarkar Ms. Kakali Mitra Bagchi

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/1244/2013(Arisen out of Order Dated 05/07/2013 in Case No. Complaint Case No. CC/27/2013 of District Howrah)1. The Chief Claims Manager, Southern RailwayMMC Comple...

Case Number: 1244

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Date of Filing: 20-11-2013

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Date of Upload: 30-12-2016

Uttar Pradesh

Uttar Railway V/S Shripati Singh

Railway  

Court Name: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 21

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Date of Filing: 18-02-2015

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Date of Upload: 28-12-2016

Madhya Pradesh

STATION MASTER WESTERN RAILWAY V/S ASHOK KUMAR SHARMA

Railway   Western Railway  

Court Name: Mandsaur

Appelant Advocate ISMAYIL KHAN

Respondant Advocate SANJAY JAIN

Case Number: 40

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Date of Filing: 29-04-2015

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Date of Upload: 27-12-2016

Rajasthan

JAIPUR RAILWAY STATION V/S VIJAY KANT JAIN

Railway  

Court Name: Jaipur-I

Appelant Advocate VIJAY PRAKASH CHOUHAN

Respondant Advocate L.P. SINGHAL

Case Number: 248

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Date of Filing: 31-01-2014

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Date of Upload: 29-12-2016

Kerala

Divisional Railway Manager V/S OR Rajeev

Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Execution Application No. EA/16/67InComplaint Case No. CC/14/981. OR RajeevTC 40/997,Lekshmi Nivas,Manacadu PO,Tvpm...........Appellant(s)Versus1. Divisional Railway ManagerSouthern Railway,Tvpm Di...

Case Number: 16

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Date of Filing: 04-10-2016

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Date of Upload: 16-01-2017

Orissa

General Manager,East Coast Railway V/S Manoj Kumar Agrawal

Railway  

Court Name: Kalahandi

Appelant Advocate Sisir Kumar Pattjoshi & Associate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KALAHANDINEAR TV CENTRE PADA BHAWANIPATANA KALAHANDI ODISHA PIN 766001Complaint Case No. CC/32/20161. Manoj Kumar AgrawalS/O Murali Agrawal Ramkumargal BhawnipatanaKalahandiOdisha...........Complainant(s)Versus1. General Manager,East Coa...

Case Number: 32

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Date of Filing: 20-05-2016

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Date of Upload: 24-03-2017

Orissa

Deputy General Manager(Commercial) Eastcoast Railway V/S Pramod Kumar Nayak

Railway  

Court Name: Kendrapara

Appelant Advocate Himself

Respondant Advocate Asutosh Mohanty& Smt. Usha Das

OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, KENDRAPARA, ODISHAComplaint Case No. CC/37/20151. Pramod Kumar NayakS/o- Madhusudan Nayak At- Madnmohanpatna Po- Pagarpana,RajkanikaKendraparaOdisha...........Complainant(s)Versus1. Deputy General Manager(Commercial) Eastc...

Case Number: 37

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Date of Filing: 18-05-2015

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Date of Upload: 04-08-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.