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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

West Bengal

The S.M. South - Eastern Railway V/S SRI BASUDEB DAS

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Execution Application No. EA/13/105In1. SRI BASUDEB DASS/O-Sambhu Nath Das, Vill & P.O.-Singti, P.S.-Udaynarayanpur, Dist- Howr...

Case Number: 13

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Date of Filing: 13-11-2013

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Date of Upload: 19-01-2017

Punjab

Shashi Arora V/S Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Karamjit Verma

Respondant Advocate

Case Number: 429

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Date of Filing: 06-06-2016

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Date of Upload: 06-03-2017

Chhattisgarh

Manager, South East Central Railway V/S Ku. Neeta Choursiya

Railway  

Court Name: Durg

Appelant Advocate Mr. Tahir Sekh

Respondant Advocate

Case Number: 16

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Date of Filing: 06-01-2016

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Date of Upload: 18-01-2017

Madhya Pradesh

western railway V/S shakir ali

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2013

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Date of Filing: 28-09-2013

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Date of Upload: 17-01-2017

Bihar

The General Manager, East Central Railway Hazipur and Others, V/S Ram Anurag Singh,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 23

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Date of Filing: 27-01-2010

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Date of Upload: 10-08-2021

Chhattisgarh

Zonal Manager Railway & Other V/S Purushotam Mehta

Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 21-07-2014

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Date of Upload: 18-01-2017

West Bengal

GENERAL MANAGER,NORTHERN RAILWAY & OTHERS.N V/S PRASANTA KUMAR GANGULY

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/81/2014InComplaint Case No. CC/341/20121. PRASANTA KUMAR GANGULY14, Ram Chand Mukherje Lane, Kolkata-70036............Appellant(...

Case Number: 81

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Date of Filing: 16-05-2014

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Date of Upload: 16-01-2017

Maharashtra

South Central Railway Division Nanded and other 1 V/S Sayyed Saber Sayyed Talebashaha

Railway  

Court Name: Nanded

Appelant Advocate Adv. P. G. Narwade

Respondant Advocate

Case Number: 16

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Date of Filing: 31-12-2016

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Date of Upload: 16-01-2017

Kerala

General Manager,Southern Railway V/S Mayuri Nair

Railway  

Court Name: Kannur

Appelant Advocate K.M.Pradeepnath

Respondant Advocate

Case Number: 213

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Date of Filing: 01-06-2015

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Date of Upload: 06-02-2017

Punjab

Indian Railway V/S Bhajanik Singh

Railway   Indian Railway  

Court Name: Ludhiana

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 941 of 23.12.2013Date of Decision: 09.01.2017Bhajnik Singh s/o Late Babu Singh, r/o 609/44-B, St. No.7, Sham Nagar, Ludhiana.….. ComplainantVersus1.Union of India, Northern Railway, Baroda House, N...

Case Number: 13

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Date of Filing: 23-12-2013

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Date of Upload: 12-01-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.