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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Uttar Pradesh

Estern Railway V/S Dhananjaya Kumar Agarwal

Railway  

Court Name: StateCommission

Appelant Advocate Arun Tandon

Respondant Advocate M.H.Khan

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2009/842(Arisen out of Order Dated in Case No. of District State Commission)1. Dhananjaya Kumar Agarwala...........Appellant(s)Versus1. Estern Rai...

Case Number: 2009

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Date of Filing: 25-05-2009

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Date of Upload: 28-02-2017

Gujarat

WESTEN RAILWAY and 2 V/S DILIPBHAI G MOTWANI

Railway  

Court Name: Ahmedabad Rural

Appelant Advocate Z.G.MODAN

Respondant Advocate K.N.SHAH

Case Number: 16

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Date of Filing: 11-03-2016

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Date of Upload: 25-01-2017

Himachal Pradesh

Northern Railway V/S Sangeeta

Railway  

Court Name: Chamba

Appelant Advocate

Respondant Advocate

Case Number: 2

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Date of Filing: 04-01-2017

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Date of Upload: 31-01-2017

Delhi

KARAN SINGH & ANR. V/S G.M. NORTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: Delhi(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 23.01.2017First Appeal-561/2013(Arising out of the order dated 25.03.2010 passed by the District Forum, Kashmere Gate, Delhi in complaint case No. 963/09) In the Matt...

Case Number: 561

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Date of Filing: 09-05-2013

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Date of Upload: 28-02-2017

Madhya Pradesh

western railway V/S arvind singh

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2013

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Date of Filing: 25-03-2013

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Date of Upload: 27-01-2017

Telangana

1. South Central Railway V/S 1. K.K. Durga Prasad

Railway  

Court Name: Hyderabad-II

Appelant Advocate M/s. K. Venkateswarlu

Respondant Advocate M/s. Vijaya Sagi

Case Number: 613

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Date of Filing: 12-10-2012

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Date of Upload: 02-02-2017

Madhya Pradesh

MANAGER RAILWAY MANDAL V/S AJAY SINGH

Railway  

Court Name: Satna

Appelant Advocate ANIL NIGAM

Respondant Advocate NA

Case Number: 187

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Date of Filing: 23-06-2015

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Date of Upload: 20-01-2017

Madhya Pradesh

GEN REL MANAGER CENTRAL RAILWAY C.F.T. STATION & OTHERS V/S PRATIBHA SINGH

Railway  

Court Name: Satna

Appelant Advocate NA

Respondant Advocate NA

Case Number: 364

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Date of Filing: 26-11-2015

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Date of Upload: 20-01-2017

NCDRC

VINOD SHARMA V/S WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 451 OF 2015(Against the Order dated 22/12/2014 in Complaint No. 120/2012 of the State Commission Maharastra)1. WESTERN RAILWAYTHROUGH GENERAL MANAGER, CHURCHGATE RAILWAY STATION, MAIN BUILDING, MUMBAI-40000...

Case Number: 451

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Date of Filing: 13-05-2015

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Date of Upload: 19-01-2017

Telangana

1.Ms. Aliens Developers P Ltd., Rep. by its Managing Director and Joint Managing Director, Mr. Hari V/S KVS Suresh Babu, Son of Mr. Paiditalli aged about 35 Years, R.o. Flat No.401, Vijaya Lakshmi Residency, Indrapur Railway colony, West Maredypally, Secunderabad

Railway   Aliens Developers  

Court Name: StateCommission

Appelant Advocate Ms. V. Appa Rao

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaComplaint Case No. CC/239/20141. KVS Suresh Babu, Son of Mr. Paiditalli aged about 35 Years, R.o. Flat No.401, Vijaya Lakshmi Residency, Indrapur Railway colony, West Maredypally, SecunderabadPresent address F.No.205, Meridian Encla...

Case Number: 239

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Date of Filing: 02-09-2014

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Date of Upload: 08-02-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.