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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

NCDRC

RAJU DEVI SURYAVANSHI & ANR. V/S DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MS. REKHA AGGARWAL

Respondant Advocate MR. PAWAN KUMAR RAY & RIT ARORA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 630 OF 2016(Against the Order dated 07/12/2015 in Appeal No. 208/2015 of the State Commission Chhattisgarh)1. DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAYDIVISIONAL OFFICE VADODARA, OFFICE OF DIVISIONAL...

Case Number: 630

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Date of Filing: 03-03-2016

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Date of Upload: 17-02-2017

Rajasthan

NORAT CNNTRAL RAILWAY V/S SARITA DEVI W/O VINOD KUMAR

Railway  

Court Name: Dhaulpur

Appelant Advocate J p Tayagi

Respondant Advocate H.B.GOYAL

Case Number: 133

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Date of Filing: 29-04-2014

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Date of Upload: 10-03-2017

Madhya Pradesh

RAILWAY V/S PRADEEP SINGH THAKUR

Railway  

Court Name: StateCommission

Appelant Advocate SH.R.K. KAIMATHYA

Respondant Advocate

Case Number: 16

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Date of Filing: 04-11-2016

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Date of Upload: 14-02-2017

Tamil Nadu

The Senior Divisional General Manager, Southern Railway V/S M/s. Antony John

Railway  

Court Name: South Chennai

Appelant Advocate -

Respondant Advocate Muthamizh Raja

Date of Filing : 12.04.2016 Date of Order : 14.02.2017DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, CHENNAI (SOUTH) 2nd Floor, Frazer Bridge Road, V.O.C. Nagar, Park Town, Chennai-3PRESENT: THIRU. S. PANDIAN, B.Sc., L.L.M. : PRESIDENT TMT. K.AMALA, M.A. L.L.B., : MEMBER I DR. T...

Case Number: 143

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Date of Filing: 09-05-2016

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Date of Upload: 30-03-2017

Karnataka

1. The Divisional Railway Manager, V/S 1. J.S.Vijay

Railway  

Court Name: Davangere

Appelant Advocate C.Gouli

Respondant Advocate

Case Number: 29

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Date of Filing: 22-08-2016

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Date of Upload: 14-02-2017

Tamil Nadu

The General Manager,Southern Railway V/S Mr.S.Venugopal

Railway  

Court Name: North Chennai

Appelant Advocate Party in Persion

Respondant Advocate muthamilraja op1 to op3

Complaint presented on: 27.11.2015 Order pronounced on: 10.02.2017DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3PRESENT: THIRU.K.JAYABALAN, B.Sc., B.L., PRESIDENT TMT.T.KALAIYARASI, B.A.B.L., MEMBER ...

Case Number: 1

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Date of Filing: 04-01-2016

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Date of Upload: 01-03-2017

NCDRC

NORTHERN RAILWAY V/S PAWAN KUMAR MUDGIL & ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. DHARAM RAJ OHLAN

Respondant Advocate MR. S.A. SATTAR

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2540 OF 2010(Against the Order dated 08/03/2010 in Appeal No. 2133/2007 of the State Commission Haryana)1. PAWAN KUMAR MUDGIL & ORS.R/o. 172/26, Sanjay Colony, Opposite Sugar Mills, Gohana RoadPanipatH...

Case Number: 2540

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Date of Filing: 12-07-2010

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Date of Upload: 10-02-2017

Punjab

Divisional Railway Manager V/S Vinod Kumar Jain

Railway  

Court Name: Firozpur

Appelant Advocate Shalinder Bhalla

Respondant Advocate Amit Chopra

Case Number: 319

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Date of Filing: 05-07-2016

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Date of Upload: 01-03-2017

Uttar Pradesh

B B Srivastava V/S Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Rajendra Singh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/790/2016(Arisen out of Order Dated 16/03/2016 in Case No. C/244/2014 of District Lucknow-I)1. Indian RailwayNew DElhi...........Appellant(s)Versus...

Case Number: 790

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Date of Filing: 18-04-2016

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Date of Upload: 07-12-2017

Madhya Pradesh

MANAGER WEST CENTERAL RAILWAY & OTHER V/S ANIL KUMAR PARA

Railway  

Court Name: Satna

Appelant Advocate ANIL NIGAM

Respondant Advocate NA

Case Number: 113

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Date of Filing: 07-04-2015

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Date of Upload: 17-02-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.