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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Rajasthan

NORTH WESTERN RAILWAY V/S SEEMA CHOUDHARY

Railway   Western Railway  

Court Name: Jaipur-I

Appelant Advocate MAHAVEER KALWA

Respondant Advocate

Case Number: 83

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Date of Filing: 26-12-2011

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Date of Upload: 10-03-2017

Bihar

Railway & Others V/S Parjesh Kumar (Advocate)

Railway  

Court Name: Saharsa

Appelant Advocate Vinay Kumar Singh

Respondant Advocate

Case Number: 4

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Date of Filing: 19-01-2009

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Date of Upload: 20-08-2018

Chhattisgarh

DIVISIONAL MANAGER RAILWAY ZONE BHOPAL AND OTHER V/S SHRI MUKESH MOHAN CHURSIYA

Railway  

Court Name: Surguja

Appelant Advocate SHRI RAKESH PANDEY

Respondant Advocate SHRI JANARDHAN TRIPATHI FOR NA NO 1 AND 2

Case Number: 16

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Date of Filing: 24-06-2016

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Date of Upload: 28-03-2017

Himachal Pradesh

Nothern Railway V/S Arvind Kumar

Railway  

Court Name: Solan

Appelant Advocate

Respondant Advocate

Case Number: 51

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Date of Filing: 07-06-2016

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Date of Upload: 06-03-2017

Uttar Pradesh

Varishadh Mandal Vadijya Prabandhak Uttar Madhay Railway V/S Prevendra Kumar

Railway  

Court Name: Etawah

Appelant Advocate S.K.Dixit

Respondant Advocate

Case Number: 3

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Date of Filing: 06-01-2017

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Date of Upload: 07-12-2018

Delhi

RADHA RAMNATHAN V/S G.M. NORTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 21.02.2017First Appeal No. - 517/2013(Arising out of the order dated 15.01.2013 passed by the Consumer Disputes Redressal Forum, Qutub Institutional Area, New Delhi i...

Case Number: 517

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Date of Filing: 26-04-2013

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Date of Upload: 09-03-2017

Uttarakhand

Sh. Brijgopal Shukla V/S Zonal Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Ajay Gupta

Respondant Advocate

Case Number: 11

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Date of Filing: 27-05-2011

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Date of Upload: 22-02-2017

Gujarat

INDIAN RAILWAY CATERING & TOURISM CORPORATION V/S N.K.OJHA

Railway   Indian Railway  

Court Name: Vadodra Addl

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 29-08-2013

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Date of Upload: 21-02-2017

Chhattisgarh

Dakhin Purv Madhya Railway V/S Nitin Devnani

Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 18-02-2015

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Date of Upload: 22-02-2017

NCDRC

SACHIN MITTAL V/S GENERAL MANAGER, NORTHERN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MR. SHAIKH ABDUS SATTAR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 200 OF 2017(Against the Order dated 15/11/2016 in Appeal No. 13/2004 of the State Commission Delhi)1. GENERAL MANAGER, NORTHERN RAILWAYBARODA HOUSE,NEW DELHI...........Petitioner(s)Versus1. SACHIN MITT...

Case Number: 200

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Date of Filing: 23-01-2017

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Date of Upload: 21-02-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.