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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Rajasthan

NORTH WEST RAILWAY V/S AKHILESH KUMAR

Railway  

Court Name: Jodhpur

Appelant Advocate ASHOK BISHNOI

Respondant Advocate SHANKAR CHOUHAN

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM JODHPUR FIRSTJODHPURRAJASTHANComplaint Case No. CC/364/20151. AKHILESH KUMAR86D, MALAWIYA NAGAR, GOLF COURS, RATANADA ROAD, JODHPURJODHPURRAJASTHAN...........Complainant(s)Versus1. NORTH WEST RAILWAYHARISH JOSHI MARGH, D.R.M., JODHPURJOD...

Case Number: 364

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Date of Filing: 07-05-2015

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Date of Upload: 15-03-2017

Maharashtra

WESTERN RAILWAY V/S B.V. MIRZA

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 09-02-2000

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Date of Upload: 03-03-2017

Circuit Bench Nagpur

SHRI.SUDHIR S/O HIMMATLALJI RATHOD V/S THE DIVISIONAL COMMERCIAL MANAGER,CENTRAL RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate NITIN LAMBAT

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/14/455(Arisen out of Order Dated 30/08/2014 in Case No. CC/26/2013 of District Gondia)1. THE DIVISIONAL COMMERCIAL MANAGER,CENTRAL RAILWAYCENTRAL RAILWAY,KINGSWAY,NAGPURNAGPUR.......

Case Number: 14

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Date of Filing: 15-12-2014

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Date of Upload: 27-03-2017

Maharashtra

SOUTH EASTERN CENTRAL RAILWAY THROUGH ITS GENERAL MANAGER MR.NAVEEN KUMAR TONDON V/S ABHIJEET DIGAMBAR SHIRODKAR

Railway  

Court Name: Gondia

Appelant Advocate MRS. D. G. DOYE

Respondant Advocate MR. S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/14/711. ABHIJEET DIGAMBAR SHIRODKARR/O.KALPAK KANHAR TOLY, TILAK WARD, GONDIAGONDIAMAHARASHTRA...........Complainant(s)Versus1. ...

Case Number: 14

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Date of Filing: 20-10-2014

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Date of Upload: 08-03-2017

Punjab

Northern Railway V/S Swaran Singh

Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/6761. Swaran SinghVPO Verka, Mohalla Guru Nagar, House no. 384, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwayNew DelhiNew D...

Case Number: 16

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Date of Filing: 20-12-2016

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Date of Upload: 14-03-2017

NCDRC

SOUTH EAST CENTRAL RAILWAY & 2 ORS. V/S NISHA JAISWAL

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESH KUMAR BHAWNANI

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2662 OF 2016(Against the Order dated 13/07/2016 in Appeal No. 596/2015 of the State Commission Chhattisgarh)1. NISHA JAISWALW/O. SHRI RAJKUAMR JAISWAL, ADDRESS QTR. NO. 21/A, STREET AVENUE B, BHILAI, T...

Case Number: 2662

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Date of Filing: 07-09-2016

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Date of Upload: 03-10-2017

Rajasthan

PRABHANDHAK RAILWAY V/S SHANKAR LAL

Railway  

Court Name: Alwar

Appelant Advocate PRAVEEN MITTAL

Respondant Advocate SHAILNEDRA BHARGAV

Case Number: 437

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Date of Filing: 13-04-2011

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Date of Upload: 02-03-2017

Uttar Pradesh

RAILWAY V/S SASHANK

Railway  

Court Name: Kanpur Nagar

Appelant Advocate SC. AGNIHOTRI

Respondant Advocate ASEEM SHUKLA

CONSUMER FORUM KANPUR NAGARTREASURY COMPOUNDComplaint Case No. CC/51/121. SASHANK SISA MAU...........Complainant(s)Versus1. RAILWAYKANPUR CENTRL............Opp.Party(s) BEFORE:HON'BLE MR. RN. SINGH PRESIDENTHON'BLE MRS. Sudha Yadav MEMBERHON'BLE MR. PURUSHOTTAM SINGH MEMBER For t...

Case Number: 51

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Date of Filing: 31-01-2012

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Date of Upload: 01-04-2017

Jharkhand

Manoj Krishna Akhouri, The Divisional Railway Manager, East Central Railway, Dhanbad V/S Deepak Kumar Singh

Railway  

Court Name: Dhanbad

Appelant Advocate (1) Anil Banerjee (2) Md. Shamim Ahmad

Respondant Advocate Sri Sanjay Kumar

Case Number: 15

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Date of Filing: 12-05-2016

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Date of Upload: 21-11-2020

Jharkhand

East Central Railway, through Divisional Railway Manager, Dhanbad V/S Vijay Narayan Singh

Railway  

Court Name: Dhanbad

Appelant Advocate C. P. Saw

Respondant Advocate

Case Number: 8

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Date of Filing: 17-03-2016

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Date of Upload: 20-11-2020

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.