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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Chhattisgarh

South East Central Railway Bilaspur V/S Vijay Tank

Railway  

Court Name: Rajnandgaon

Appelant Advocate Shri Indarchand Rakecha

Respondant Advocate Shri V P Soni

Case Number: 23

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Date of Filing: 11-07-2023

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Date of Upload: 12-03-2024

Uttar Pradesh

Railway V/S Vishal Toha

Railway  

Court Name: Faizabad

Appelant Advocate

Respondant Advocate

Case Number: 107

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Date of Filing: 29-03-2014

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Date of Upload: 07-03-2024

Chandigarh

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S RAHIL MAHAJAN

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate ARJUN DOSANJ

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/437/2023Date of Institution:6/9/2023Date of Decision:6/3 /2024Rahil Mahajan, Advocate aged 28 years son of Shri Varinder Mahajan Resident of House No. 69, Sector 19-A, Chandigarh. (E-Mail ....

Case Number: 437

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Date of Filing: 05-09-2023

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Date of Upload: 07-03-2024

Telangana

1. Indian Railway Cateering and Toursim Corporation V/S Khursheed Begum

Railway   Indian Railway  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 137

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Date of Filing: 15-02-2021

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Date of Upload: 04-03-2024

Rajasthan

RAILWAY V/S DEEPAK BHUKAR

Railway  

Court Name: Jaipur-II

Appelant Advocate

Respondant Advocate

Case Number: 592

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Date of Filing: 21-11-2019

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Date of Upload: 01-03-2024

Madhya Pradesh

railway V/S mamta mpodi

Railway  

Court Name: Bhopal-II

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 13-09-2017

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Date of Upload: 01-03-2024

Bihar

The Eastern Middle Zonal Railway & Others, V/S Rita Kumari,

Railway  

Court Name: Patna

Appelant Advocate Adv. S.K Dubey

Respondant Advocate Adv. Ashok Kumar Verma

Case Number: 191

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Date of Filing: 02-05-2007

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Date of Upload: 19-03-2024

Madhya Pradesh

RAILWAY STATION V/S SHIKHA W/O GAJENDRA

Railway  

Court Name: Indore

Appelant Advocate DHEERAJ GADNIS

Respondant Advocate

Case Number: 0

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Date of Filing: 06-01-2020

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Date of Upload: 29-02-2024

Madhya Pradesh

Case Number: 84

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Date of Filing: 13-03-2020

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Date of Upload: 07-03-2024

Orissa

1. A.P. Singh, Parking Area Contractor, Sambalpur Railway Station, V/S Prafulla Kumar Dash, Sr. Journalist

Railway  

Court Name: Sambalpur

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/199/2023( Date of Filing : 06 Nov 2023 )1. Prafulla Kumar Dash, Sr. JournalistNear Bullet Gym, At-Modipara, Sambalpur Dist-Sambalpur, Odish...

Case Number: 199

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Date of Filing: 06-11-2023

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Date of Upload: 06-03-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.