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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Kerala

Senior Divisional Commerical Manager,South Western Railway V/S R Raghava Iyengar

Railway   Western Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/14/2731. R Raghava IyengarMaruthi,TC 42/902,cheppil road, sreeviraham,vallakadavu Po,tvpm...........Complainant(s)Versus1. Senior Divisional Commerical Manager,South Western R...

Case Number: 14

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Date of Filing: 16-07-2014

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Date of Upload: 12-05-2017

Chhattisgarh

General Manager, Gorakhpur Railway V/S Avdhesh Dubey

Railway  

Court Name: Durg

Appelant Advocate Mr. M.P.Singh

Respondant Advocate

Case Number: 15

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Date of Filing: 28-07-2015

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Date of Upload: 06-04-2017

West Bengal

The Chief Grievance Officer, Indian Railway Government of India V/S PAPUN BHATTACHARYA

Railway   Government   Indian Railway  

Court Name: Howrah

Appelant Advocate Pradip Maity

Respondant Advocate Sri Snehanghsu China

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/15/2171. PAPUN BHATTACHARYASu Avishek Abasan, 2nd Floor, HJ 20, S.L. Sarani Baguihati Joramondir, Kolkata...

Case Number: 15

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Date of Filing: 09-06-2015

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Date of Upload: 06-04-2017

West Bengal

Station Master, Berhampore Court Railway Station, Others Three V/S Adtya Kumar Saha

Railway  

Court Name: Murshidabad

Appelant Advocate Mr. Pranab Kumar Das

Respondant Advocate

District Consumer Disputes Redressal ForumBerhampore, Murshidabad.Complaint Case No. CC/117/20151. Adtya Kumar SahaS/O- Late Sudhir Kumar Saha, Vill- Jahadannanpur (W), PO- Bethuadahari, PS- Nakashipara, NadiaWest Bengal...........Complainant(s)Versus1. Station Master, Berhampore...

Case Number: 117

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Date of Filing: 25-08-2015

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Date of Upload: 31-03-2017

Haryana

ASHOK PANDIT V/S NORTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate RECEIVED FROM NCDRC,NEW DELHI

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA First appeal No.67 of 2017 inF.A. No.240 of 2013Date of the Institution: 02.04.2013Date of Decision: 29.03.2017The General Manager Northern Railway Head Quarter Baroda House, New Delhi. .….AppellantsVersusAsho...

Case Number: 67

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Date of Filing: 19-01-2017

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Date of Upload: 20-07-2017

Maharashtra

Chairman Railway Board Of India New Delhi V/S Rashpalkrishan Wadhawamal Chopra

Railway  

Court Name: Nagpur

Appelant Advocate K. J. Khanorkar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/14/5031. Rashpalkrishan Wadhawamal Chopra 13 Vijay Nagar Nagpur NagpurMaharastra...........Complainant(s)Versus1. Chairman Railway B...

Case Number: 14

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Date of Filing: 21-10-2014

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Date of Upload: 01-04-2017

Rajasthan

INDIAN RAILWAY CATRING & TURISUM V/S JARIN BANO

Railway   Indian Railway  

Court Name: Jaipur-I

Appelant Advocate AMIT SIKARIYA

Respondant Advocate SMT. MAYA

Case Number: 1408

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Date of Filing: 27-11-2013

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Date of Upload: 28-03-2017

Tamil Nadu

The Divisional Manager Southrn railway V/S C.J.Rasal

Railway  

Court Name: Madurai

Appelant Advocate RA.Aravind

Respondant Advocate

Case Number: 200

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Date of Filing: 30-12-2015

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Date of Upload: 03-04-2017

Tamil Nadu

M/s Southern Railway, Rep by Railway Divisional Manager V/S K.Ravichandran, S/o D.Kumarasamy

Railway  

Court Name: Tiruchirapplli

Appelant Advocate M.Muthusamy

Respondant Advocate V.Thiyagarajan

Case Number: 116

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Date of Filing: 16-12-2015

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Date of Upload: 07-04-2017

Telangana

1. M/s. IN LINE 4 Motor Pvt. Ltd., ODYSSEY MALL, Ground Floor, Road No.36, Jublee Hills, Hyderabad-5 V/S Manish Gupta S/o. Sri Om Prakash Gupta, AGed 43 Years, Occ: Business, R/o. "VILLA No.27" , Near Railway Bridge, Palm Meadows, Kompally, Medchal Mandal, R.R.District.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.N. Raghavan

Respondant Advocate Mr.a.Chandrashekhar

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaComplaint Case No. CC/77/20131. Manish Gupta S/o. Sri Om Prakash Gupta, AGed 43 Years, Occ: Business, R/o. "VILLA No.27" , Near Railway Bridge, Palm Meadows, Kompally, Medchal Mandal, R.R.District............Complainant(s)Versus1. 1...

Case Number: 77

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Date of Filing: 22-04-2013

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Date of Upload: 11-05-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.