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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

GENARAL MANAGER WEST CENTRAL RAILWAY JABLPUR ZONE V/S SATYA NARAYAN PANDEY

Railway  

Court Name: Rewa

Appelant Advocate N K SINGH

Respondant Advocate AMIRULLA KHAN

Case Number: 301

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Date of Filing: 03-11-2016

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Date of Upload: 29-06-2017

West Bengal

The General Manager, Eastern Railway and 2 others V/S Motilal Jhalani

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/595/20151. Motilal JhalaniFlat no. - 302, 3rd Floor, Radha Krishna Apartment, Near Hans Khali Pul, Oppo. Amar Jyoti Apartment...

Case Number: 595

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Date of Filing: 30-12-2015

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Date of Upload: 28-06-2017

Andhra Pradesh

THE DIVISIONAL RAILWAY MANAGER V/S M.APPA RAO REDDY

Railway  

Court Name: Visakhapatnam

Appelant Advocate NEELAPU SAKUNTALA

Respondant Advocate C.S.SEKHAR

Case Number: 209

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Date of Filing: 19-08-2015

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Date of Upload: 22-07-2017

Madhya Pradesh

GENERAL RAILWAY V/S VIJAY KUMAR ,SHAHSHI PRABHA

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 12-05-2015

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Date of Upload: 30-06-2017

Gujarat

THE MANAGER,STATION SUPERITENDET WESTEN RAILWAY V/S SURAJ RATANJI PARIVAB

Railway  

Court Name: Surat Addl

Appelant Advocate A.B.PANDYA

Respondant Advocate B.A.DALAL

Case Registered on:-01-12-2015Case decided on:-27-06-2017BEFORE THE HON'BLE PRESIDENT AND MEMBERS OF THE DISTRICT CONSUMER DISPUTES REDRESSALFORUM (ADDL) AT SURATC.D.R.F Complaint No. 829/20151) Suraj Ratanji PeriwalAge: 45, Cast: Hindu,Occupation: Business,Res: C-504, Sanidy...

Case Number: 15

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Date of Filing: 01-12-2015

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Date of Upload: 04-08-2017

Rajasthan

pacchim madya railway V/S Tulsi das sindhi

Railway  

Court Name: Sawai Madhopur

Appelant Advocate Jitendra sharma

Respondant Advocate Abhay gupta

Case Number: 496

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Date of Filing: 08-10-2015

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Date of Upload: 29-06-2017

Rajasthan

pacchim madya railway V/S Tulsi das sindhi

Railway  

Court Name: Sawai Madhopur

Appelant Advocate Jitendra sharma

Respondant Advocate Abhay gupta

Case Number: 497

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Date of Filing: 08-10-2015

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Date of Upload: 29-06-2017

Tamil Nadu

Station Master, Eraniel Railway station, Eraniel & Post. V/S Y.Chellappan

Railway  

Court Name: Kanyakumari

Appelant Advocate Rep.By Consumer protection centre.

Respondant Advocate

Case Number: 75

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Date of Filing: 06-06-2014

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Date of Upload: 07-11-2017

Rajasthan

Railway V/S Mitali Khandelwal

Railway  

Court Name: Jaipur-I

Appelant Advocate Jitendra kumar

Respondant Advocate

Case Number: 857

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Date of Filing: 23-09-2016

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Date of Upload: 21-06-2017

West Bengal

Smt. sonam Srivastava V/S The Area Manager, Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Ms. Abha Singh.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/143/2015(Arisen out of Order Dated 01/09/2015 in Case No. Complaint Case No. CC/483/2015 of District North 24 Parganas)1. The Area Manager, Eastern RailwayKol...

Case Number: 143

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Date of Filing: 06-10-2015

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Date of Upload: 23-06-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.