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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Uttar Pradesh

Railway V/S Mohd. Jamil Hassan Faizi

Railway  

Court Name: Varanasi

Appelant Advocate A. K. Gupta

Respondant Advocate

Case Number: 13

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Date of Filing: 09-01-2014

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Date of Upload: 20-07-2017

Rajasthan

NWR RAILWAY V/S MANGALARAM VERMA

Railway  

Court Name: Churu

Appelant Advocate A PARJAPAT

Respondant Advocate Bhanwar Lal Daiya

Case Number: 515

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Date of Filing: 11-08-2016

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Date of Upload: 18-07-2017

Gujarat

WESTERN RAILWAY ASSISTANT MANAGER 2 V/S KAILASH CHANDRA B. JAIN

Railway   Western Railway  

Court Name: Vadodara

Appelant Advocate G.K.BUMIYA

Respondant Advocate RAVI SHUKLA

Case Number: 14

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Date of Filing: 31-01-2014

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Date of Upload: 17-07-2017

Karnataka

The Manager Town Booking Office Southern Railway V/S Smt. Preethi C Rao

Railway  

Court Name: Dakshina Kannada

Appelant Advocate K. Vinayak Kamath

Respondant Advocate

Case Number: 211

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Date of Filing: 08-07-2015

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Date of Upload: 05-08-2017

Uttar Pradesh

RAILWAY ELECTRONIC V/S SHASHI GAUTAM

Electronic   Railway  

Court Name: Mathura

Appelant Advocate

Respondant Advocate

District Consumer ForumMathuraUttar PradeshMiscellaneous Application No. MA/2/2017( Date of Filing : 05 Jun 2017 )InNEW1. SHASHI GAUTAMMATHURAMATHURAUttar Pradesh...........Appellant(s)Versus1. RAILWAY ELECTRONICMATHURAMATHURAUttar Pradesh...........Respondent(s) BEFORE: PRESENT...

Case Number: 2

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Date of Filing: 05-06-2017

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Date of Upload: 28-05-2022

Delhi

NORTHERN RAILWAY V/S SH NAND KISHOR

Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/547/20101. SH NAND KISHOR R/O 36/228 TRILOKPUR DELHI 110091...........Complainant(s)Versus1. NORTHERN RAILWAYDIVISIONAL RAIL MANAGER BAROD...

Case Number: 547

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Date of Filing: 16-08-2010

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Date of Upload: 15-07-2017

West Bengal

The Chief Commercial Manager, Eastern Railway (Claims) and 4 others V/S Sri Santosh Kumar Haralalka and another

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Prabir Banerjee

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/218/20171. Sri Santosh Kumar Haralalka and another222/A, APC Road (Shyambazar Five Point Crossing), Kolkata - 700004.West Ben...

Case Number: 218

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Date of Filing: 04-07-2017

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Date of Upload: 12-07-2017

Orissa

Union of India, through the chairman, Railway Board V/S Duryodhan Satnami

Railway  

Court Name: Nuapada

Appelant Advocate A.K.Patra & A.K.Dewangan

Respondant Advocate P.R.Pattnaik

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/18/20161. Duryodhan SatnamiAt/Po-Badi, Ps-Khariar,Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Union of India, through the chairman, Railway BoardRail Bhawan, New DelhiNew DelhiNew Delhi.....

Case Number: 18

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Date of Filing: 11-08-2016

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Date of Upload: 13-07-2017

Madhya Pradesh

Indian Railway V/S Mr. Jitendra kumar sharma

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 24-01-2017

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Date of Upload: 12-07-2017

Punjab

Divisional Railway Manager V/S Surinder Kumar

Railway  

Court Name: Bhatinda

Appelant Advocate Bansi Lal Sachdeva

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/16/4711. Surinder KumarSt. No6, H.No.1251, 8th Crossing, Abohar...........Complainant(s)Versus1. Divisional Railway Manage...

Case Number: 16

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Date of Filing: 08-09-2016

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Date of Upload: 11-07-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.