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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Maharashtra

Chife Cleme officer Center Railway office Chhatrapati Shivaji Maharaj Tarminal Mumbai V/S Shahanwaz Khan At Chandrapur

Railway  

Court Name: Chandrapur

Appelant Advocate Adv. Gatkine

Respondant Advocate Adv. Deshmukh

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM CHANDRAPURComplaint Case No. CC/15/2081. Shahanwaz Khan At ChandrapurAt jalnagar Near Sapana Tokies ChandrapurChandrapur Maharashtra...........Complainant(s)Versus1. Chife Cleme officer Center Railway office Chhatrapati Shivaji Maharaj Ta...

Case Number: 15

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Date of Filing: 06-11-2015

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Date of Upload: 16-08-2017

Punjab

Northern Railway V/S Harjit kaur

Railway  

Court Name: Faridkot

Appelant Advocate S.K. Jindal

Respondant Advocate

...

Case Number: 17

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Date of Filing: 27-01-2017

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Date of Upload: 29-08-2017

Orissa

Chief Claim Officer,East Coast Railway V/S Niranjan Kumar Sena

Railway  

Court Name: Cuttak

Appelant Advocate N P Patra

Respondant Advocate A K Sahoo

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL FORUM,CUTTACK. C.C. No.148/2015 Niranjan Kumar Sena,At:Trilochanpur,PO:Mohajanpur,Via:Bahugram,P.S:Jagatpur,Dist:Cuttack. … Complainant. Vrs.East Coast Railway Represented through its Chief Claim mOfficer, East Coas...

Case Number: 148

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Date of Filing: 16-12-2015

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Date of Upload: 25-09-2017

Gujarat

CHANDRIKA MOHAN V/S SOUTHREN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate N J ACHARYA

Respondant Advocate NIDHI M DESAI

Case Number: 12

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Date of Filing: 07-11-2012

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Date of Upload: 10-08-2017

Gujarat

HIMANSHU MUKULRAY BHATT V/S SOUTHREN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate N J ACHARYA

Respondant Advocate

Case Number: 12

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Date of Filing: 07-11-2012

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Date of Upload: 10-08-2017

Assam

In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd. V/S Saral Chandra Paul.

Railway   Indian Railway  

Court Name: Cachar

Appelant Advocate Complainant Self.

Respondant Advocate

Heading1Heading2Complaint Case No. CC/22/20151. Saral Chandra Paul.Lane No. 16, Vivekananda Road, P/O- SilcharCacharAssam...........Complainant(s)Versus1. In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd.9th floor, Bank of Baroda building, ...

Case Number: 22

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Date of Filing: 14-08-2015

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Date of Upload: 08-08-2017

Madhya Pradesh

Railway V/S Shweta Agrawal

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 18-11-2015

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Date of Upload: 09-08-2017

Rajasthan

Smt. Neetu Gupta w/o Ajay Kumar Gupta V/S Northen Railway Through G.M.

Railway  

Court Name: StateCommission

Appelant Advocate Rammohan Singh

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 729/2017Northern Railway through General Manager, Baroda House, Kasturba Gandhi Marg, New Delhi.Vs.1.Smt.Neetu Gupta w/o Late Ajay Kumar Gupta 2.Sh.Ajay Kumar s/o R.P.Gupta r/o 448, Sche...

Case Number: 729

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Date of Filing: 21-06-2017

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Date of Upload: 17-08-2017

Madhya Pradesh

Western Railway V/S Mo. Yusuf Khan

Railway   Western Railway  

Court Name: Ratlam

Appelant Advocate Self

Respondant Advocate Yushuf Javedi

Case Number: 17

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Date of Filing: 04-01-2017

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Date of Upload: 05-08-2017

Uttar Pradesh

Ankit Awasthi V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate P P Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/920(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railway a...........Appellant(s)Versus1. Ankit Awasthi a.....

Case Number: 2012

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Date of Filing: 08-05-2012

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Date of Upload: 30-10-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.