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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

CHAIRMAN RAILWAY BOARD & OTHERS V/S AKUL TIWARI

Railway  

Court Name: Satna

Appelant Advocate akhilesh gupta

Respondant Advocate K.P.MISHRA

Case Number: 383

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Date of Filing: 10-12-2015

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Date of Upload: 26-09-2017

Rajasthan

DIVISONAL RAILWAY MANEGER V/S JAYKISHAN RAJWANI

Railway  

Court Name: Jaipur-I

Appelant Advocate OM PRAKASH SHARMA

Respondant Advocate L.P. SINGHAL

Case Number: 422

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Date of Filing: 11-03-2014

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Date of Upload: 23-08-2017

West Bengal

The Chief Commercial Manager, South Eastern Railway and another V/S Asim Kumar Sinha

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/14/2231. Asim Kumar Sinha6/2V/1B, Umakanta Sen Lane, Kolkata-700030............Complainant(s)Versus1. The Chief Commercial Ma...

Case Number: 14

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Date of Filing: 26-03-2014

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Date of Upload: 13-09-2017

Delhi

Northern Railway V/S Nikhlesh Jain

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR,VIKAS BHAWAN, I.P.ESTATE,NEW DELHI-110002.Case No.CC/29/2014 Dated:In the matter of:-Nikhlesh Jain410, Gali No. 2, Ganesh Nagar-IIShakarpur, New Delhi-110092 …..ComplainantVersusNo...

Case Number: 29

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Date of Filing: 07-01-2014

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Date of Upload: 17-11-2017

Rajasthan

Shasank Sharma s/o Shyam Lal Sharma V/S North West Railway through General Manager

Railway  

Court Name: StateCommission

Appelant Advocate Rammohan Singh

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 785/2017North Western Railway through General Manager, Jagatpura, Jawahar Circle, Jaipur.Vs.Shashank Sharma s/o Shyamlal Sharma r/o House no. 548 Sector 1, Malviya Nagar, Jaipur.Date of ...

Case Number: 785

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Date of Filing: 04-07-2017

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Date of Upload: 23-08-2017

Maharashtra

Head Ticket Supervisor Nanded Railway Station and 1 V/S Baburao Bhojaraj Gudamalwar

Railway  

Court Name: Nanded

Appelant Advocate Adv. C. D. Ingale

Respondant Advocate

Case Number: 17

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Date of Filing: 12-04-2017

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Date of Upload: 18-08-2017

Punjab

Northern Railway V/S Ankit Ahuja

Railway  

Court Name: Amritsar

Appelant Advocate N.M.Ahuja

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/4071. Ankit AhujaD-428, Ranjit Avenue, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Northern RailwayBaroda House, New DelhiNew Delhi..........

Case Number: 16

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Date of Filing: 24-08-2016

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Date of Upload: 23-08-2017

Rajasthan

Chif Commercial manager East Cenrtal Railway V/S Vinay Kumar Mishra

Railway  

Court Name: Bhilwara

Appelant Advocate Prativi Raj Choudhari

Respondant Advocate

Case Number: 11

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Date of Filing: 06-01-2015

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Date of Upload: 16-08-2017

Chhattisgarh

South East Central Railway Through Maha Prabandhak & Anr. V/S Nitin Dewani

Railway  

Court Name: StateCommission

Appelant Advocate Shri Ganesh Ahuja & Shri Harshad Vyas

Respondant Advocate R-1 to 3 Shri D.L.Rathor/R-4 Shri A.N.Thakkar

Case Number: 17

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Date of Filing: 30-03-2017

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Date of Upload: 14-08-2017

Madhya Pradesh

westarn Railway V/S Dwarka

Railway  

Court Name: Ratlam

Appelant Advocate Sunil Parikh

Respondant Advocate PRANAY OJHA

Case Number: 48

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Date of Filing: 24-06-2015

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Date of Upload: 11-08-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.