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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Tamil Nadu

. The Station Superintendent, Coimbatore Railway Station V/S C.R. Shanmuga Vadivel

Railway  

Court Name: Coimbatore

Appelant Advocate S.Raveendran

Respondant Advocate

Case Number: 13

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Date of Filing: 13-09-2013

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Date of Upload: 18-09-2017

NCDRC

MAMTA AGRAWAL V/S CHIEF STATION MANAGER, SOUTH EAST CENTRAL RAILWAY & 2 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VARMA

Respondant Advocate MR. R.K. BHAWNANI

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 590 OF 2015(Against the Order dated 05/12/2014 in Appeal No. 500/2013 of the State Commission Chhattisgarh)1. CHIEF STATION MANAGER, SOUTH EAST CENTRAL RAILWAY & 2 ORS.RAIGARH STATION RAIGARH(C.G.)2. D...

Case Number: 590

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Date of Filing: 09-03-2015

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Date of Upload: 15-09-2017

Madhya Pradesh

MANAGER RAILWAY STAION SATNA V/S LAKHRAM AAHOOJ

Railway  

Court Name: Satna

Appelant Advocate HARSH ARORA

Respondant Advocate R.K. GAUTAM

Case Number: 13

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Date of Filing: 14-05-2013

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Date of Upload: 25-09-2017

Gujarat

COMMERCIAL MANAGER CENTRAL RAILWAY V/S DEVENDRA J.JARIWALA

Railway  

Court Name: Surat

Appelant Advocate PANKAJ SHAH

Respondant Advocate B.A.DALAL

Case Number: 16

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Date of Filing: 05-01-2016

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Date of Upload: 09-10-2017

Jharkhand

The Chief Commercial Manager (Claim & Refunds) Coal area Manager E.C Railway V/S Niranjan Singh Tuteja

Railway  

Court Name: Dhanbad

Appelant Advocate Pankaj Vigenia

Respondant Advocate

Case Number: 81

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Date of Filing: 26-04-2017

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Date of Upload: 21-12-2018

Madhya Pradesh

DRM, WESTERN RAILWAY V/S SMT.RADHA

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate BY POST

Respondant Advocate

Case Number: 16

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Date of Filing: 17-10-2016

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Date of Upload: 07-09-2017

Maharashtra

Government of India through Central Railway V/S Hiraman Motiram Vagh

Railway   Government  

Court Name: Jalgaon

Appelant Advocate Kirti Bhole

Respondant Advocate

Case Number: 15

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Date of Filing: 04-04-2015

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Date of Upload: 21-09-2017

Chandigarh

The Divisional Railway Manager (DRM) V/S U K Patel

Railway  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Sunil K.Shore,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:316 of 2017Date of Institution:06.04.2017Date of Decision:05.09.2017U K Patel, H.No.1192, Sector 28/B, Chandigarh UT …..ComplainantVersus1] The Divisional Railway Manager (DRM), Railw...

Case Number: 316

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Date of Filing: 06-04-2017

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Date of Upload: 06-10-2017

Uttar Pradesh

Northen Railway V/S Smt. Sarojani Lal

Railway  

Court Name: StateCommission

Appelant Advocate O.P. Duvel

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/387/2017(Arisen out of Order Dated 01/09/2016 in Case No. C/539/2014 of District Lucknow-II)1. Smt. Sarojani LalW/O Sri Rakesh Lal R/O Type II -A ...

Case Number: 387

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Date of Filing: 27-02-2017

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Date of Upload: 07-09-2017

Delhi

CHAIRMAN RAILWAY BOARD V/S ROHIT RAI

Railway  

Court Name: StateCommission

Appelant Advocate P.K.RANI

Respondant Advocate

IN THE DELHI STATECONSUMER DISPUTES REDRESSAL, COMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :04.09.2017Date of Decision :06.09.2017 FIRST APPEAL NO.403/2017IN THE MATTER OF:Shri Rohit Rai,A-138, Yojana Vihar,Delhi-110092. ...

Case Number: 403

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Date of Filing: 08-08-2017

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Date of Upload: 13-10-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.