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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

WET RAN RAILWAY V/S REKHA KUMARI

Railway  

Court Name: Ratlam

Appelant Advocate MR. AKHILESH

Respondant Advocate LASHKARI

Case Number: 17

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Date of Filing: 23-06-2017

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Date of Upload: 12-10-2017

Rajasthan

Shri Ji Enterprises Railway V/S Bhimraj Etc

Railway  

Court Name: Baran

Appelant Advocate Shri Yatendra Gautam

Respondant Advocate

Case Number: 210

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Date of Filing: 14-12-2016

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Date of Upload: 05-10-2017

Rajasthan

Divisonal Railway Manager D.R.M.Office V/S Narendar Kumar Berwa s/o Hajari Lal Berwa

Railway  

Court Name: StateCommission

Appelant Advocate Rakesh Kumar Gupta

Respondant Advocate

Case Number: 1618

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Date of Filing: 23-12-2016

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Date of Upload: 03-10-2017

West Bengal

General Manager, South Eastern Railway and another V/S Sudhamoy Goutam and another

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/14/3241. Sudhamoy Goutam and another87, Alipore Road, Flat no.11 & 12, Kolkata-700027............Complainant(s)Versus1. Gener...

Case Number: 14

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Date of Filing: 08-05-2014

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Date of Upload: 21-09-2017

West Bengal

The Divetional Railway Commercial Manager V/S SGT Sri Sandeep Tripathi

Railway  

Court Name: Alipurduar

Appelant Advocate

Respondant Advocate

In the District Consumer Disputes Redressal Forum AlipurduarMadhab More, AlipurduarPin. 736122Complaint Case No. CC/1/20171. SGT Sri Sandeep TripathiS/O Sri R.C. Tripathi, Qtr No. 580 D, R.S. Inclave, Air Force Station, Hasimara, Pin. 936816...........Complainant(s)Versus1. The D...

Case Number: 1

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Date of Filing: 10-01-2017

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Date of Upload: 10-10-2017

Madhya Pradesh

RAILWAY BOARD V/S CHANDNI SISODIYA

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 811

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Date of Filing: 06-08-2014

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Date of Upload: 26-09-2017

Gujarat

Deputy Suredent Weston Railway V/S ANKIT RAMANBHAI BAROT

Railway  

Court Name: Anand

Appelant Advocate R A SHAH

Respondant Advocate K H SHAH

Case Number: 16

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Date of Filing: 08-11-2016

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Date of Upload: 21-09-2017

West Bengal

The General Manager, Kolkata Metro Railway V/S Kamal Ghosh Dastidar

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Asmita Chowdhury

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/153/20171. Kamal Ghosh DastidarPort Blair Lane, Barrackpore, Kolkata-700120, West Bengal............Complainant(s)Versus1. The General ...

Case Number: 153

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Date of Filing: 27-04-2017

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Date of Upload: 18-09-2017

Rajasthan

Sunil Kumar S/O Ishawar Singh Phulheri V/S Station Master Indian Railway Department

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Om Prakash Rangjika

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 887 /2017Station Master, Indian Railway, Fatehpur Distt. Sikar & ors.Vs.Sunil Kumar s/o Ishwar Singh Kulhari r/o Tihawali Tehsil Fatehpur Distt. Sikar Rajasthan.Date of Order 13.9.20...

Case Number: 887

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Date of Filing: 31-07-2017

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Date of Upload: 20-09-2017

Rajasthan

N-W Railway V/S yogesh Gehlot

Railway  

Court Name: Jaipur-IV

Appelant Advocate Chandra Shekhar Dadith

Respondant Advocate

Case Number: 1017

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Date of Filing: 07-07-2011

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Date of Upload: 15-09-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.