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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Circuit Bench Nagpur

Shri Mulcjand Rajbahadur Yadav V/S Station Master Ballarpur Railway Station Ballarpur

Railway  

Court Name: StateCommission

Appelant Advocate N P Lambat

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. FA/13/76(Arisen out of Order Dated 29/04/2013 in Case No. cc/12/106 of District Chandrapur)1. Station Master Ballarpur Railway Station BallarpurBallarpurBllarpur...........Appellant...

Case Number: 13

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Date of Filing: 20-06-2013

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Date of Upload: 26-12-2017

Uttar Pradesh

STATION MASTER RAILWAY STATION & OTHER V/S SMT.MITHLESH TERSOLIYA

Railway  

Court Name: Jalaun

Appelant Advocate SHANKER LAL TERSOLIYA

Respondant Advocate

Case Number: 66

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Date of Filing: 01-05-2017

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Date of Upload: 10-10-2017

West Bengal

The General Manager, South-Eastern Railway and 2 others V/S Samrat Sarkar and another

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/439/20151. Samrat Sarkar and anotherS/o Shymal Kumar Sarkar, Nilanjana Bhawan, Chakraborty Para, P.O. - Navapally, P.S. - Bar...

Case Number: 439

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Date of Filing: 01-09-2015

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Date of Upload: 11-10-2017

Andhra Pradesh

THE DIVL. RAILWAY MANAGER V/S V.V.S. BALAKRISHNA

Railway  

Court Name: Guntur

Appelant Advocate R.N.MURTHY

Respondant Advocate

Case Number: 27

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Date of Filing: 08-08-2016

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Date of Upload: 15-06-2018

Madhya Pradesh

Railway Board V/S Chandra Jain

Railway  

Court Name: Jabalpur-II

Appelant Advocate Rajnish Jain

Respondant Advocate

Case Number: 473

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Date of Filing: 17-08-2010

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Date of Upload: 05-12-2017

Chhattisgarh

Miss Neeta Chourasiya V/S Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri Vinod Dubey

Case Number: 17

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Date of Filing: 22-02-2017

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Date of Upload: 06-10-2017

Chhattisgarh

Smt. K. Jyoti V/S Mahaprabandhak North Railway & Anr.

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri Sanjay Vishwakarma

Case Number: 17

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Date of Filing: 11-05-2017

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Date of Upload: 09-10-2017

Chhattisgarh

Union Of India General Manager South East Central Railway Bilaspur V/S Smt Sushila

Union Of India   Railway  

Court Name: Rajnandgaon

Appelant Advocate Shri Ghansham Das

Respondant Advocate Shri ML Sahu

Case Number: 17

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Date of Filing: 10-03-2017

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Date of Upload: 06-10-2017

Chhattisgarh

Purushottam Mehta V/S Divisional Railway Manager & Anr.

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri Rishiraj Singh

Case Number: 17

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Date of Filing: 22-02-2017

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Date of Upload: 04-10-2017

Karnataka

The General Manager, South Western Railway Hubli & Others V/S Hanuman Prasad Sharma

Railway   Western Railway  

Court Name: Bellary

Appelant Advocate Thakur P Janyani

Respondant Advocate

Case Number: 111

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Date of Filing: 14-07-2017

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Date of Upload: 03-10-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.