Railway
Latest Judgments
Total 3750 Consumer Court Cases Against Railway.
Motilal Jhalani V/S The Station Master, Kolkata Railway Station
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate In-Person.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1333/2014(Arisen out of Order Dated 12/08/2014 in Case No. CC/418/2013 of District Kolkata-II(Central))1. The Station Master, Kolkata Railway StationR.C. Sadhukhan ...
Case Number: 1333
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Date of Filing: 28-11-2014
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Date of Upload: 25-10-2017
The General Manager, South Eastern Railway and 2 others V/S Niranjan Nayak
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/13/6321. Niranjan Nayak288, Pulin Avenue, Ajit APartment, 4th Floor, Flat No. 4C, P.S. Dumdum, Kolkata-700081.KolkataWB.........
Case Number: 13
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Date of Filing: 24-10-2013
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Date of Upload: 18-10-2017
Case Number: 68
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Date of Filing: 01-02-2012
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Date of Upload: 29-07-2021
SH. VIJAY PRATAP SINGH V/S INDIAN RAILWAY CATERING AND TOURISM CORP. LTD.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE DELHI STATECONSUMER DISPUTES REDRESSAL, COMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :16.10.2017Date of Decision :24.10.2017 First Appeal No.417/2015IN THE MATTER OF:Indian Railway Catering and Tourism Corporation Ltd...
Case Number: 417
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Date of Filing: 01-09-2015
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Date of Upload: 15-11-2017
Ram Niwas Jain V/S Bharat Sangh Through Chief Manager South East Central Railway & Anr.
Court Name: StateCommission
Appelant Advocate Shri Rajesh Kumar Dubey
Respondant Advocate Shri R.P.Tirpathi
Case Number: 17
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Date of Filing: 09-05-2017
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Date of Upload: 16-10-2017
The Divisional Railway Manager, Eastern Railway, Dhanbad V/S Nasreen Khatoon
Court Name: Dhanbad
Appelant Advocate 1. M.A. Khan 2. Deepak Sah 3. B.K. Upadhyay
Respondant Advocate
Case Number: 191
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Date of Filing: 19-11-2016
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Date of Upload: 16-11-2020
Indian railway V/S Manoj Sharma
Court Name: DF-I
Appelant Advocate In person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/565/2016Date of Institution:21/07/2016Date of Decision:11/10/2017Manoj Sharma son of Shri Ramesh Chand Sharma, Permanent Address: House No.3354, Sector 45-D, Chandigarh (U.T). Corres...
Case Number: 565
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Date of Filing: 21-07-2016
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Date of Upload: 23-10-2017
STATION MASTER,KOZHIKODE RAILWAY STATION V/S SHEBIN
Court Name: Kozhikode
Appelant Advocate ADV.SADIQUE ALI K V
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/129/20161. SHEBINEBENAZER TRADERS, MARUTHI BUILDING, MAVOOR ROAD, CALICUT ...........Complainant(s)Versus1. STATION MASTER,KOZHIKODE RAILWAY STATIONSOUTHERN RAILWAY, KOZHIKODE 673001............Opp.Party...
Case Number: 129
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Date of Filing: 11-03-2016
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Date of Upload: 24-10-2017
Shobha Mehrotra V/S Uttar Railway
Court Name: StateCommission
Appelant Advocate P P Srivastava
Respondant Advocate C.L. Verma & Kumar Sambhav
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/1807(Arisen out of Order Dated in Case No. of District State Commission)1. Uttar Railwaya...........Appellant(s)Versus1. Shobha Mehrotraa.......
Case Number: 2012
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Date of Filing: 21-08-2012
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Date of Upload: 14-12-2017
CHARANJIV LAL V/S NORTHERN ZONE RAILWAY EMPLOYEES CO-OPERATIVE THRIFT AND CREDIT SOCIETY LTD.
Court Name: NCDRC
Appelant Advocate MR. AVINASH SHARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2193 OF 2017(Against the Order dated 03/04/2017 in Appeal No. 702/2016 of the State Commission Punjab)1. NORTHERN ZONE RAILWAY EMPLOYEES CO-OPERATIVE THRIFT AND CREDIT SOCIETY LTD.THROUGH ITS CHIEF EXE...
Case Number: 2193
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Date of Filing: 12-07-2017
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Date of Upload: 12-10-2017
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.