Court Name: StateCommission
Appelant Advocate Amit Arora
Respondant Advocate Amit Shukla
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1752/2015(Arisen out of Order Dated 31/07/2015 in Case No. C/66/2007 of District Etawah)1. G.M. North Centre RailwayAllahabad...........Appellant(...
Case Number: 1752
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Date of Filing: 28-08-2015
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Date of Upload: 28-12-2017
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. C/2007/061. Raj Kumar TiwariA...........Complainant(s)Versus1. Union of India Railwaya............Opp.Party(s) BEFORE:HON'BLE MR. Vijai Varma PRES...
Case Number: 2007
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Date of Filing: 01-02-2007
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Date of Upload: 04-01-2018
Court Name: StateCommission
Appelant Advocate DARMENDER VERMA
Respondant Advocate
Case Number: 774
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Date of Filing: 04-09-2017
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Date of Upload: 09-01-2018
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/16/2521. V .M LalithakumariTvpm...........Complainant(s)Versus1. The Manager,Southern RailwayTvpm............Opp.Party(s) BEFORE:HON'BLE MR. Shri P.Sudhir PRESIDENTHON'BLE MRS...
Case Number: 16
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Date of Filing: 26-05-2016
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Date of Upload: 08-11-2017
Court Name: NCDRC
Appelant Advocate MR. A.K. TEWARI
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 192 OF 2015(Against the Order dated 04/02/2008 in Complaint No. 35/2004 & 1106/2007 of the State Commission Maharashtra)1. INDIAN RAILWAY WELFARE ORGANIZATIONTHROUGH SHRI P.N. KALRA, THE CONSTITUTED ATTORNE...
Case Number: 192
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Date of Filing: 05-05-2008
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Date of Upload: 17-11-2017
Court Name: NCDRC
Appelant Advocate MR. SUNIL C SURANA
Respondant Advocate MR. SHIRISH V. DESHPANDE
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...
Case Number: 1724
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Date of Filing: 14-05-2009
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Date of Upload: 02-11-2017
Court Name: NCDRC
Appelant Advocate MR. SHIRISH V. DESHPANDE
Respondant Advocate MR. SUNIL C SURANA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...
Case Number: 3226
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Date of Filing: 06-07-2009
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Date of Upload: 02-11-2017
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/2861. SIYA JOSEPHMOOTHAKUNNAM...........Complainant(s)Versus1. STATION MASTER SOUTHERN RAILWAYERNAKULAM JUNCTION............Opp.Party(s) BEFORE:HON'BLE MR. SHEEN JOSE PRESIDING MEMBERHON'BLE MRS. V.K BE...
Case Number: 15
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Date of Filing: 12-05-2015
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Date of Upload: 09-11-2017
Court Name: StateCommission
Appelant Advocate S.K.Sahore
Respondant Advocate
Case Number: 692
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Date of Filing: 06-10-2017
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Date of Upload: 26-12-2017
Court Name: Ludhiana
Appelant Advocate C.K.Jha Adv
Respondant Advocate
DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. : 13 of 04.01.2016Date of Decision :26.10.2017Narinder Nath Saxena s/o Sh.Manohar Lal Saxena aged 88 years, 124/2J, Sarabha Nagar, Ludhiana.….. Complainant Versus1.The Railway Board, Government of ...
Case Number: 16
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Date of Filing: 04-01-2016
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Date of Upload: 30-11-2017
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Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.