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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Punjab

TARSEEM KAPOOR V/S NORTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate Vikas Kashyap

Respondant Advocate SANJEEV ROY

Case Number: 204

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Date of Filing: 17-03-2023

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Date of Upload: 13-11-2024

Uttar Pradesh

GENERAL MANAGER NE RAILWAY V/S DR. KAMAL

Railway  

Court Name: Gorakhpur

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 28-01-2005

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Date of Upload: 11-11-2024

Himachal Pradesh

Indian Railway V/S Tarun Chaurasia

Indian Railway   Railway  

Court Name: Kangra

Appelant Advocate AASHIMA KALRA

Respondant Advocate

Case Number: 183

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Date of Filing: 04-04-2024

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Date of Upload: 11-11-2024

Kerala

DIVISIONAL RAILWAY MANAGER V/S ROOPESH N.R

Railway  

Court Name: Ernakulam

Appelant Advocate ANOOP C.C

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/20/402( Date of Filing : 03 Dec 2020 )1. ROOPESH N.RNJARAKKATTU HOUSE PANANGAD P.O ERNAKULAM...........Complainant(s)Versus1. DIVISIONAL RAILWAY MANAGERDIVISIONAL RAILWAY MANAGER, TRIVANDRUM............Opp...

Case Number: 20

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Date of Filing: 03-12-2020

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Date of Upload: 19-11-2024

Rajasthan

INDIAN RAILWAY V/S ANJU RANI

Indian Railway   Railway  

Court Name: Ganganagar

Appelant Advocate MAHADEV

Respondant Advocate

Case Number: 23

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Date of Filing: 17-04-2023

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Date of Upload: 05-11-2024

Madhya Pradesh

DAKSHIN PURV MADHYA RAILWAY PRABANDHAK V/S VIJAY VISHVKARMA

Railway  

Court Name: Chhindwara

Appelant Advocate SHRI V.P.KAITHWAS

Respondant Advocate SHRI SANJAY MEID

Case Number: 35

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Date of Filing: 21-02-2024

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Date of Upload: 06-11-2024

Madhya Pradesh

Division Manager Railway V/S Sunil Kumar Choubey

Railway  

Court Name: Jabalpur

Appelant Advocate OP Yadav

Respondant Advocate Rakesh Shrivastava

Case Number: 0

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Date of Filing: 18-10-2019

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Date of Upload: 06-11-2024

Madhya Pradesh

GENERAL MANAGER MADHYA RAILWAY MUMBAI V/S DURGADAS

Railway  

Court Name: East Nimar

Appelant Advocate MRIDUL SHUKLA

Respondant Advocate SUJAN SINGH RATOR

Case Number: 45

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Date of Filing: 23-05-2023

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Date of Upload: 08-11-2024

Rajasthan

General Manager North West Railway V/S Smt. Rekha Devaliya W/o Pramod Kumar Devaliya

Railway  

Court Name: Jaipur-I

Appelant Advocate Anadi Kaushik & Other

Respondant Advocate Jang Bahadur

Case Number: 59

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Date of Filing: 06-02-2019

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Date of Upload: 07-11-2024

Orissa

Indian Railway Catering And Tourism Corporation Ltd. V/S Ashis Kumar Tripathy,

Indian Railway   Railway  

Court Name: Sambalpur

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/200/2024( Date of Filing : 01 Jul 2024 )1. Ashis Kumar Tripathy,S/O-Anil Kumar Tripathy, R/O-House No.4, Russel Lane, Near Church, near Pri...

Case Number: 200

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Date of Filing: 01-07-2024

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Date of Upload: 28-10-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.