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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Chhattisgarh

D.R.M. South Central Railway V/S Ashok kumar Agarwal

Railway  

Court Name: Raigarh

Appelant Advocate Sharad Pandey

Respondant Advocate shishir verma

Case Number: 46

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Date of Filing: 23-05-2016

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Date of Upload: 10-10-2019

Orissa

The Divisional Railway Manager, V/S Kousika Choudhury S.O-Lata Dambarudhar Choudhury

Railway  

Court Name: Jharsuguda

Appelant Advocate D.Naik

Respondant Advocate H.K. Purohit

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM JHARSUGUDA.ODISHAComplaint Case No. CC/9/20171. Kousika Choudhury S.O-Lata Dambarudhar ChoudhuryAT- Masanikani,Po-Bhedabahal,PS-BhasmaSundargarhOdisha...........Complainant(s)Versus1. The Divisional Railway Manager,S.E. Ralways, Chakradh...

Case Number: 9

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Date of Filing: 21-01-2017

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Date of Upload: 23-11-2017

Rajasthan

Smt. Asha Devi Kukana w/o Subodh Kukana V/S Northen Western Railway Through D.R.M.

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Rammohan Singh

Respondant Advocate

Case Number: 255

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Date of Filing: 10-03-2015

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Date of Upload: 04-01-2018

Rajasthan

T.T.E. Railway Station V/S 837/2016 Ravinder

Railway  

Court Name: Ganganagar

Appelant Advocate Jeet Pal Saini

Respondant Advocate

Case Number: 16

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Date of Filing: 30-08-2016

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Date of Upload: 21-11-2017

West Bengal

Hargobind Choudhury V/S The Chief Commercial Officer(Manager) Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Mr. Nirmal Kumar Santra.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1256/2015(Arisen out of Order Dated 30/10/2015 in Case No. Complaint Case No. CC/152/2015 of District Kolkata-II(Central))1. The Chief Commercial Officer(Manager) E...

Case Number: 1256

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Date of Filing: 30-11-2015

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Date of Upload: 21-11-2017

Orissa

Chief Commercial Manager (Refund), East-Coast Railway and Others V/S Naba kishore Sahu

Railway  

Court Name: Dhenkanal

Appelant Advocate Biranchi Narayan Samal& Associates

Respondant Advocate Bikram Prakash Jena & Associates

BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL FORUM, DHENKANALC.C.Case No.67 of 2017Naba kishore Sahu, aged about 63 yearsS/o Late JayadevSahu, House No. L-73, Housing Board Colony,Bajichouk, P.S: Town, PO/Dist: Dhenkanal ….......Complainant Versus1) Chief Commercial M...

Case Number: 67

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Date of Filing: 31-05-2017

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Date of Upload: 14-11-2017

Delhi

THE INDIAN RAILWAY V/S SMT GAYATRY BELO

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

Case Number: 223

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Date of Filing: 23-04-2001

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Date of Upload: 06-12-2017

Delhi

THE INDIAN RAILWAY V/S SH. MANUEL ANTONIO DA-ANUNCIACAO PARKASHCH

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

Case Number: 224

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Date of Filing: 23-04-2001

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Date of Upload: 06-12-2017

Maharashtra

DIVISION RAILWAY MANAGER DRM OFFICE V/S ANSHUMAN SHARMA

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

SOUTH MUMBAI DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SOUTH MUMBAIPuravatha Bhavan, 1st Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012Complaint Case No. CC/17/1981. ANSHUMAN SHARMA 12 C 1ST FLOOR BHARATI BHAVAN 211 219 P D MELO ROAD FORT MUMBAI 4...

Case Number: 17

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Date of Filing: 25-09-2017

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Date of Upload: 14-11-2017

Circuit Bench Jodhpur

JAGDISH SHARMA & OTHERS V/S RAILWAY EMPLOYES CO- OPERATIVE BANKING SOSAYATI LTD.

Railway  

Court Name: StateCommission

Appelant Advocate BEENA BHATI

Respondant Advocate U D SHARMA

Case Number: 294

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Date of Filing: 28-10-2013

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Date of Upload: 10-11-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.