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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Chhattisgarh

Manager North Western Railway V/S Rajaram Khare

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Shri L.K.Mishra

Respondant Advocate

Case Number: 16

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Date of Filing: 22-12-2016

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Date of Upload: 13-12-2017

Delhi

NORTHERN RAILWAY V/S NAVEEN GAUR

Railway  

Court Name: North

Appelant Advocate GAUR & ASSOCIATES

Respondant Advocate

Case Number: 150

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Date of Filing: 06-07-2017

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Date of Upload: 18-12-2017

Rajasthan

The Railway Mens Housing Co-operative Society ltd. V/S Akhil Pachouri

Co-operative Society   Railway   Society  

Court Name: Jaipur-IV

Appelant Advocate Rachit Choudhary

Respondant Advocate Lokesh Sharma

Case Number: 64

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Date of Filing: 12-02-2015

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Date of Upload: 12-12-2017

Andhra Pradesh

Divisional Railway Manager V/S Petakamsetti Padmavathi

Railway  

Court Name: Visakhapatnam-II

Appelant Advocate B.S.S.T. Srinivas

Respondant Advocate P. Ravi Kiran

Case Number: 194

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Date of Filing: 31-03-2015

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Date of Upload: 07-02-2018

Chhattisgarh

Manager, East Central Railway V/S Rameshwar Singh

Railway  

Court Name: Durg

Appelant Advocate Rukhmani Joshi

Respondant Advocate

Case Number: 16

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Date of Filing: 21-06-2016

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Date of Upload: 07-12-2017

Uttarakhand

Division Manager, Railway V/S E.A. Toms

Railway  

Court Name: StateCommission

Appelant Advocate Mr.Sayyad Gulfam

Respondant Advocate

Case Number: 14

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Date of Filing: 12-09-2014

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Date of Upload: 30-11-2017

West Bengal

Krishna Das V/S The General Manager, Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Subhendra Mohan Roy

Respondant Advocate Mr. Debesh Halder.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/419/2016(Arisen out of Order Dated 03/02/2016 in Case No. Complaint Case No. CC/369/2015 of District Kolkata-II(Central))1. The General Manager, Eastern RailwayFair...

Case Number: 419

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Date of Filing: 16-05-2016

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Date of Upload: 30-11-2017

Kerala

Southern Railway V/S V Mahadeva Iyyer

Railway  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal ForumPathanamthittaCDRF Lane, NannuvakkaduPathanamthitta Kerala 689645Complaint Case No. CC/16/1051. V Mahadeva IyyerPoornima Nivas, Mathilbhagam, Vadakkenada, Thiruvalla 689101Pathanamthitta...........Complainant(s)Versus1. Southern RailwayRepresented...

Case Number: 16

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Date of Filing: 03-08-2016

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Date of Upload: 07-12-2017

Karnataka

Chief Medical Suptd.,South-western RAilway and another V/S G.D.Shankar

Medical   Railway  

Court Name: Mysore

Appelant Advocate PVS

Respondant Advocate Exparte

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/82/20171. G.D.ShankarNo.167, 35th main, 13th cross, Sarakki garden, J.P.Nag...

Case Number: 82

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Date of Filing: 16-03-2017

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Date of Upload: 24-11-2017

Rajasthan

Case Number: 871

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Date of Filing: 27-07-2017

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Date of Upload: 30-11-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.