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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

NCDRC

ISH SHARMA V/S INDIAN RAILWAY & 2 ORS.

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 56 OF 2017(Against the Order dated 01/03/2016 in Appeal No. 360/2015 of the State Commission Punjab)1. INDIAN RAILWAY & 2 ORS.GENERAL MANAGER,RAILWAY COMPLEX, SHIVAJI BRIDGE (MINTO BRIDGE) BEHIND SHANK...

Case Number: 56

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Date of Filing: 05-01-2017

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Date of Upload: 03-01-2018

Tamil Nadu

Case Number: 17

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Date of Filing: 16-03-2015

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Date of Upload: 18-05-2018

Chhattisgarh

South East Central Railway V/S Ashish Patel

Railway  

Court Name: Raigarh

Appelant Advocate Mahandar Singh yadav

Respondant Advocate Subhash Beriwal

Case Number: 87

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Date of Filing: 26-07-2016

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Date of Upload: 22-12-2017

Delhi

VIRENDER KUMAR AGGARWAL V/S G.M. NORTHERN RAILWAY & ANR.

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of Decision: 21.12.2017First Appeal No. 634/2014(Arising out of the order dated 04.03.2014 passed in complaint case No. 798/2008 by the District Consumer Disputes Redressal Foru...

Case Number: 634

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Date of Filing: 26-06-2014

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Date of Upload: 29-01-2018

Gujarat

SHRI PANKAJ M VERMA V/S SABARMATI RAILWAY STATION

Railway  

Court Name: StateCommission

Appelant Advocate M M MAKHIJA

Respondant Advocate

Case Number: 15

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Date of Filing: 21-04-2015

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Date of Upload: 28-12-2017

Kerala

The Divisional Commercial Manager, Southern Railway V/S Shamsuddin.O.V

Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

Case Number: 503

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Date of Filing: 09-12-2016

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Date of Upload: 06-01-2018

Uttarakhand

Railway Station Master & Others V/S Braj Gopal Shukla

Railway  

Court Name: Hardwar

Appelant Advocate Sanjay Kumar Yadav

Respondant Advocate Surendra Kumar

Case Number: 32

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Date of Filing: 24-02-2011

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Date of Upload: 19-12-2017

NCDRC

JASMIN MANN V/S STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3047 OF 2017(Against the Order dated 23/08/2017 in Appeal No. 572/2017 of the State Commission Rajasthan)1. STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.Shri Ganga NagarRajasthan2. DIVISIONAL ...

Case Number: 3047

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Date of Filing: 22-09-2017

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Date of Upload: 19-12-2017

Jharkhand

Divisional Railway Manager (Commercial), E.C. Railway V/S Shashidhar Singh (Advocate)

Railway  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate Sanjay Kumar

Case Number: 100

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Date of Filing: 30-05-2017

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Date of Upload: 09-12-2018

Chhattisgarh

Manager, Parcel Department Railway V/S Vinod Kumar Shah

Railway  

Court Name: Durg

Appelant Advocate Mr. Dekhshwar Banjare

Respondant Advocate

Case Number: 16

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Date of Filing: 21-11-2016

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Date of Upload: 27-12-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.