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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Uttar Pradesh

Estern Railway V/S Dhananjaya Kumar Agarwal

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate Amit Arora

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/1/2018InFirst Appeal No. A/2009/8421. Dhananjaya Kumar AgarwalBaharaich...........Appellant(s)Versus1. Estern RailwayGorakhpur.........

Case Number: 1

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Date of Filing: 01-01-2018

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Date of Upload: 01-02-2018

Orissa

Station Manager, Nizamuddin Railway station New Delhi. V/S Sunil Kumar Suman C/O- Mr. Bijay Sahu

Railway  

Court Name: Jharsuguda

Appelant Advocate Sunil Kumar dash

Respondant Advocate H.K Purohit

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JHARSUGUDA CONSUMER COMPLAINT CASE NO. 79 OF 2017Sunil Kumar Suman,C/O: Mr. Bijay Sahu,R/O: Koyala Dippo, Mangalbazar,PO/PS/ Dist- Jharsuguda, Odisha…………………………&helli...

Case Number: 79

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Date of Filing: 18-07-2017

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Date of Upload: 02-02-2018

Madhya Pradesh

RAILWAY V/S SANJAY KUMAR

Railway  

Court Name: Neemuch

Appelant Advocate MANISH SAXENA

Respondant Advocate

Case Number: 4

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Date of Filing: 25-01-2018

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Date of Upload: 07-09-2022

Punjab

Charanjiv Lal V/S Northern Zone Railway Employees Co-operative Thrift and Credit Society Ltd.

Railway   Society  

Court Name: StateCommission

Appelant Advocate Avinash Sharma

Respondant Advocate

Case Number: 701

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Date of Filing: 10-10-2017

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Date of Upload: 30-01-2018

Jharkhand

Divisional Commercial Manager, E.C. Railway D.R.M Office, Dhanbad V/S Dilip Mallik

Railway  

Court Name: Dhanbad

Appelant Advocate Anil Kumar

Respondant Advocate Md. Muslim Khan

Case Number: 95

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Date of Filing: 18-05-2017

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Date of Upload: 30-11-2019

Karnataka

Division Railway Manager (SWR) V/S Vijesh

Railway  

Court Name: Mysore

Appelant Advocate Inperson

Respondant Advocate Sri.HVS

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/194/20171. VijeshNo.33, 1st Floor, Satyamarg Main, Behind ICICI Bank lane, ...

Case Number: 194

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Date of Filing: 23-06-2017

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Date of Upload: 19-01-2018

Telangana

Case Number: 204

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Date of Filing: 24-08-2017

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Date of Upload: 12-02-2018

West Bengal

Co-Ordinator, E and N.F. Railway Co-operative Bank Ltd. V/S Kameshwar Jha

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Biswajit Nag, Mr. Subhankar Biswas

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/735/2016(Arisen out of Order Dated 05/02/2016 in Case No. CC/08/2016 of District Jalpaiguri)1. Kameshwar JhaS/o Lt. Umanath Jha, 19/B, Sister Colony, NJP, P.O. & P....

Case Number: 735

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Date of Filing: 12-08-2016

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Date of Upload: 24-01-2018

Orissa

Union of India, Represnted through Chairman Railway Board, Rail Sadan, New Delhi V/S Sarat Hans, aged about 30 years

Railway  

Court Name: Nuapada

Appelant Advocate H.K.Patel

Respondant Advocate D.Joshi

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/24/20161. Sarat Hans, aged about 30 yearsS/o-Kumarmani Hans, At-Lukupali, Po-Tanwat,Ps/Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Union of India, Represnted through Chairman Railway Boar...

Case Number: 24

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Date of Filing: 22-12-2016

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Date of Upload: 18-01-2018

Kerala

General Manager,Suthern Railway V/S K.Hareesh

Railway  

Court Name: Kannur

Appelant Advocate T.Manoj Kumar

Respondant Advocate

Case Number: 284

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Date of Filing: 29-09-2014

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Date of Upload: 23-01-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.