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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

West Bengal

The General Manager, South-Eastern Railway and another V/S Mool Chand Choradia

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/431/20161. Mool Chand ChoradiaS/o Lt. Hanuman Mal Choradia, 73, N.S. Road, 4th Floor, Kolkata - 700001. ...........Complainan...

Case Number: 431

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Date of Filing: 19-09-2016

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Date of Upload: 20-02-2018

Rajasthan

Railway V/S Manisha Mahe

Railway  

Court Name: Kota

Appelant Advocate

Respondant Advocate

Case Number: 53

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Date of Filing: 02-02-2018

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Date of Upload: 16-02-2018

Andhra Pradesh

1. The Railway Station Master, South Central Railways V/S M.S.Shawasi, S/o M.S.Shashavali

Railways   Railways   Railway  

Court Name: Kurnool

Appelant Advocate Shashavali

Respondant Advocate

Case Number: 51

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Date of Filing: 02-06-2017

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Date of Upload: 06-03-2018

Chhattisgarh

South Eastern Railway &OTH V/S M/s. Prakash Stores

Railway  

Court Name: Raigarh

Appelant Advocate Suresh Jagatramka

Respondant Advocate

Case Number: 74

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Date of Filing: 20-07-2017

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Date of Upload: 13-02-2018

Gujarat

1) Divisional Manager Western Railway V/S 1) Shrimati Alkaben Anilbhai Dave

Railway   Western Railway  

Court Name: Rajkot Addl

Appelant Advocate V.M.JOSHI

Respondant Advocate D.K.ANTANI

Case Number: 17

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Date of Filing: 29-04-2017

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Date of Upload: 12-02-2018

West Bengal

Branch Manager, State Bank of India, Sagardighi Railway Station Branch V/S Bablu Shaikh

Railway  

Court Name: Murshidabad

Appelant Advocate Mr. Saugata Biswas

Respondant Advocate

District Consumer Disputes Redressal ForumBerhampore, Murshidabad.Complaint Case No. CC/190/20161. Bablu ShaikhS/O- Abdul Wahab, Vill- Jagaddal, PO & PS- Sagardighi, Pin- 742226MurshidabadWest Bengal...........Complainant(s)Versus1. Branch Manager, State Bank of India, Sagardighi...

Case Number: 190

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Date of Filing: 29-12-2016

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Date of Upload: 20-02-2018

Karnataka

1)The Divisional Railway Manager, V/S Sri.M.Poolchand Shah S/o Moolchand Shah,

Railway  

Court Name: Davangere

Appelant Advocate R.B.

Respondant Advocate

Case Number: 108

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Date of Filing: 18-07-2017

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Date of Upload: 23-02-2018

Kerala

Indian Railway Catering and Tourism Corporation Ltd. V/S Monbabu Kochumman

Railway   Indian Railway  

Court Name: Pathanamthitta

Appelant Advocate Adv Bino George

Respondant Advocate

Case Number: 16

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Date of Filing: 18-04-2016

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Date of Upload: 16-03-2018

Uttar Pradesh

The General Manager North Central Railway V/S Smt. Sumitra Devi W/o Ram Niranjan Pathak

Railway  

Court Name: Allahabad

Appelant Advocate Yogendra Singh

Respondant Advocate

Case Number: 81

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Date of Filing: 13-02-2017

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Date of Upload: 08-02-2018

West Bengal

Smt. Swapna Mukherjee V/S The General Manager, South Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Md. Kalam

Respondant Advocate Ram Kumar Bhattacharjee.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1187/2016(Arisen out of Order Dated 29/09/2016 in Case No. Complaint Case No. CC/124/2016 of District Howrah)1. The General Manager, South Eastern RailwayGarden Rea...

Case Number: 1187

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Date of Filing: 07-12-2016

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Date of Upload: 06-02-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.