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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

West Bengal

THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS. V/S MOTILAL JHALANI

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/193/2014InComplaint Case No. CC/418/20131. MOTILAL JHALANIRADHA KRISHNA APARTMENT, NEAR HANS KHALI PUL, BAKULTOLLA, HOWRAH-71110...

Case Number: 193

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Date of Filing: 21-11-2014

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Date of Upload: 14-03-2018

Bihar

D.C.M.N.F Railway V/S Kailash Pd. Kedia

Railway  

Court Name: Katihar

Appelant Advocate Ramesh Kumar Choudhary

Respondant Advocate Adidy Narayan Sen Gupta

Case Number: 87

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Date of Filing: 19-10-2011

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Date of Upload: 10-05-2018

NCDRC

KUNDANLAL JAYASWAL V/S DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3242 OF 2017(Against the Order dated 31/07/2017 in Appeal No. 69/2017 of the State Commission Gujarat)1. DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAYAHMEDABAD DIVISION, DRM OFFICE, NEAR CHAMUN...

Case Number: 3242

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Date of Filing: 11-10-2017

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Date of Upload: 08-03-2018

Uttar Pradesh

UTTAR MADHYA RAILWAY ETC. V/S SUBHASH CHANDRA CHAURASIYA

Railway  

Court Name: Mahoba

Appelant Advocate RAJENDRA KUMAR

Respondant Advocate SHELF

Case Number: 29

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Date of Filing: 17-12-2008

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Date of Upload: 28-02-2018

Haryana

IRCTC(INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD). V/S NARESH BANSAL.

Railway  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:228 of 2017Date of Institution:11.10.2017Date of Decision:27.02.2018Naresh Bansal, R/o # 1553, Sector-4, Panchkula, Haryana. ….ComplainantVersusIRCTC (Indian Railway Catering and Tourism ...

Case Number: 228

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Date of Filing: 11-10-2017

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Date of Upload: 05-03-2018

Chhattisgarh

Vinod Kumar Singh V/S Indian Railway Catering & Tourism Co.Ltd.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Shri Abhishek Vinod Deshmukh

Respondant Advocate

Case Number: 16

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Date of Filing: 12-09-2016

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Date of Upload: 26-02-2018

Maharashtra

Konkan Railway Corpn. thru Chairman and M.D. V/S Shri. Vinod Vithal Naik

Railway  

Court Name: Additional DCF, Thane

Appelant Advocate Adv. Sandeep Naik

Respondant Advocate

Case Number: 15

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Date of Filing: 28-07-2015

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Date of Upload: 14-03-2018

Uttar Pradesh

Railway V/S Dr.Prakash Khetan

Railway  

Court Name: Allahabad

Appelant Advocate Shailendra Kumar Tripathi

Respondant Advocate Rajnish Kumar Rai

Case Number: 470

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Date of Filing: 30-09-2010

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Date of Upload: 22-02-2018

NCDRC

BURLE SUGUNA KUMARI V/S RAILWAY BOARD & 3 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VARMA

Respondant Advocate MR. SATEESH GALLA & UMA PRASUNA BACHU

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2234 OF 2017(Against the Order dated 25/04/2017 in Appeal No. 1216/2013 of the State Commission Andhra Pradesh)1. RAILWAY BOARD & 3 ORS.REPRESENTED BY ITS CHAIRMANNEW DELHI2. THE GENERAL MANAGER, SOUTH...

Case Number: 2234

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Date of Filing: 17-07-2017

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Date of Upload: 06-03-2018

Circuit Bench Bikaner

Indian Railway Board V/S Aadhuram Godara

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Suresh Mohta

Respondant Advocate

Case Number: 95

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Date of Filing: 11-06-2012

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Date of Upload: 23-03-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.