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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

NCDRC

NAND KISHORE V/S UNION OF INDIA, INDIAN RAILWAY & 4 ORS.

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate MR. H.D. THANVI, DEEPANSHI VIJAY & RISHI MATOLIA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1335 OF 2017(Against the Order dated 02/02/2017 in Appeal No. 275/2013 of the State Commission Rajasthan)1. UNION OF INDIA, INDIAN RAILWAY & 4 ORS.THROUGH SECRETARY MINISTRY OF RAILWAYSNEW DELHI2. DIVI...

Case Number: 1335

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Date of Filing: 18-05-2017

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Date of Upload: 27-03-2018

Maharashtra

Indian Railway through Genral Manager, V/S Krupaldas Mangaldas Valbhani

Railway   Indian Railway  

Court Name: Akola

Appelant Advocate N S Mahalle

Respondant Advocate

Case Number: 17

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Date of Filing: 16-10-2017

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Date of Upload: 23-03-2018

West Bengal

Railway Board and 11 others V/S Raghunath Chakraborty and 11 others

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Amrita De

Respondant Advocate Parmanand Prasad

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/77/20181. Raghunath Chakraborty and 11 othersS/o Late B. N. Chakraborty, 36/1, B. C. Road, Kolkata - 700034. And at Village a...

Case Number: 77

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Date of Filing: 09-03-2018

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Date of Upload: 20-03-2018

NCDRC

SHAVETA CHAUDHARY V/S GENERAL MANAGER, NORTHERN RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. ARUN KUMAR SHARMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2549 OF 2017(Against the Order dated 23/03/2017 in Appeal No. 1012/2014 of the State Commission Delhi)1. GENERAL MANAGER, NORTHERN RAILWAY & ANR.NORTHERN RAILWAY, BARODA HOUSE,NEW DELHI2. DIVISIONAL CO...

Case Number: 2549

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Date of Filing: 11-08-2017

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Date of Upload: 10-04-2018

Rajasthan

West Railway V/S Rakesh Kumar Goswami

Railway  

Court Name: Udaipur

Appelant Advocate Mukesh Lodha

Respondant Advocate Jivan Singh Siroya

Case Number: 362

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Date of Filing: 10-11-2015

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Date of Upload: 05-04-2018

Circuit Bench Bikaner

Chairman of Railway Board V/S Anup Kumar

Railway  

Court Name: StateCommission

Appelant Advocate Vijay kumar

Respondant Advocate

Case Number: 17

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Date of Filing: 07-06-2011

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Date of Upload: 02-04-2018

Punjab

The Divisional Railway Manager, Northern Railway V/S Malkit Singh

Railway  

Court Name: Firozpur

Appelant Advocate Paramjeet Singh

Respondant Advocate Amit Chopra

Case Number: 169

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Date of Filing: 15-03-2017

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Date of Upload: 06-04-2018

Chhattisgarh

Station Superintendent, Railway Station Durg V/S Yogesh Pandey

Railway  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 12-06-2017

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Date of Upload: 02-04-2018

Karnataka

Div.Manager, South Western Railway 4 others V/S C.Rajashekara

Railway   Western Railway  

Court Name: Mysore

Appelant Advocate Inperson

Respondant Advocate Sri.HVS

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/69/20171. C.RajashekaraS/o late K.Chikamadaiah, No.22, 3rd floor, 12th E ma...

Case Number: 69

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Date of Filing: 02-03-2017

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Date of Upload: 09-03-2018

Punjab

Northern Railway V/S Vinay Kumar Garg

Railway  

Court Name: Barnala

Appelant Advocate J.K.Kapil

Respondant Advocate

Heading1Heading2Complaint Case No. CC/75/20171. Vinay Kumar Gargson of Rishi Kumar Garg, House No. BV 1611, Sandhu Patti, Barnala, Tehsil BarnalaBarnalaPunjab...........Complainant(s)Versus1. Northern RailwayBaroda House, New Delhi, through its GM 2. Station Superintendent, North...

Case Number: 75

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Date of Filing: 07-06-2017

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Date of Upload: 12-03-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.