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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Chandigarh

Indian Railway Catering and Toursim Corporation Ltd., V/S Shalini Jain

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Shiti Jain Adv. & Shaman Jain Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:867 of 2017Date of Institution:07.11.2017Date of Decision:02.04.2018Shalini Jain w/o Punit Jain, resident of H.No.3126, Sector 21-D, Chandigarh. …..ComplainantVersus1] Indian Railway...

Case Number: 867

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Date of Filing: 07-11-2017

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Date of Upload: 03-05-2018

Jammu and Kashmir

NORTHERN RAILWAY V/S TALAT KHAN

Railway  

Court Name: Jammu

Appelant Advocate ZN SHEIKH

Respondant Advocate

DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 238/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Talat Khan,S/O Late Sh.S.M.Khan,R/O H.No.482,Talab Khatikan,Jammu. Complainant V/s1.Norther...

Case Number: 404

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Date of Filing: 10-09-2016

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Date of Upload: 31-03-2018

Jammu and Kashmir

NORTHERN RAILWAY V/S RICHA VATS

Railway  

Court Name: Jammu

Appelant Advocate ZN SHEIKH

Respondant Advocate

DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 237/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Richa Vats,D/O Sh.Dhirendra Sharma,R/O C-8,Patel Marg,Ghaziabad(UP),A/P Galaxy Girls Hostel...

Case Number: 405

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Date of Filing: 10-09-2016

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Date of Upload: 31-03-2018

Jammu and Kashmir

NORTHERN RAILWAY V/S SUNAINA GUPTA

Railway  

Court Name: Jammu

Appelant Advocate ZN SHEIKH

Respondant Advocate

DISTRICTCONSUMERDISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. : 236/DFJDate of Institution : 10-09-2016Date of Decision : 19-03-2018Sunaina Gupta,D/O Shiv Kumar Gupta,R/O H.No.193,Lane No.8,Shakti Nagar,Jammu. Complainant V...

Case Number: 406

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Date of Filing: 10-09-2016

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Date of Upload: 31-03-2018

Telangana

Case Number: 60

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Date of Filing: 28-11-2014

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Date of Upload: 22-06-2018

Punjab

The G.M. Northern Railway V/S Satnam Singh

Railway  

Court Name: StateCommission

Appelant Advocate Arvind Sehdev

Respondant Advocate

2nd Additional BenchPUNJAB STATE CONSUMER DISPUTES REDRESSAL COMMISSION,DAKSHIN MARG, SECTOR 37-A, CHANDIGARHConsumer Complaint No.721 of 2017 Date of institution : 23.08.2017 Date of reserved : 13.03.2018 Date of decision: 27.03.2018Satnam Singh age about 52 years s/o Sh. Bh...

Case Number: 721

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Date of Filing: 23-08-2017

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Date of Upload: 19-04-2018

Telangana

Mohd. Yousuf V/S The Chief Claims Officer South central Railway

Railway  

Court Name: StateCommission

Appelant Advocate R. Dilip Kumar

Respondant Advocate Mohd. Yousuf

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/144/2016( Date of Filing : 08 Jun 2016 )(Arisen out of Order Dated 30/03/2016 in Case No. Complaint Case No. CC/2/2015 of District Hyderabad)1. The Chief Claims Officer South central RailwayHead Quarters Office Co...

Case Number: 144

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Date of Filing: 08-06-2016

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Date of Upload: 05-07-2018

Delhi

INDIAN RAILWAY BOARD V/S JAYA KUMARI

Railway   Indian Railway  

Court Name: Central Delhi

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/56/2018( Date of Filing : 20 Mar 2018 )1. JAYA KUMARIA-12, HOLI CHOWK, HASTSAL VIHAR,UTTAM NAGAR...........Complainant(s)Versus1. INDIAN RAILWAY BOARDROOM NO. 256, RAIL BHAWAN, RAISINA MARG. NEW DELHI-110001.............Opp.Party(s) BEFORE:HO...

Case Number: 56

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Date of Filing: 20-03-2018

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Date of Upload: 17-04-2018

Chhattisgarh

Aatma Singh Barar V/S Bharat Sangh Through D.R.M. South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri D.Dutta & Shri G.V.K.Rao

Respondant Advocate Shri L.D.Patel

Case Number: 18

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Date of Filing: 16-01-2018

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Date of Upload: 31-03-2018

Uttar Pradesh

Mukhya Pratikar Adhikari ,N.D.C.R. Bhawan Uttar Railway V/S Rahul Singh

Railway  

Court Name: Sitapur

Appelant Advocate Arun Agnihotri, Advocate

Respondant Advocate

Case Number: 43

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Date of Filing: 23-03-2018

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Date of Upload: 03-04-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.