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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

West Bengal

The General Manager, Eastern Railway and another V/S Debasish Adhikary

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Soma Roy

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/122/2017( Date of Filing : 30 Mar 2017 )1. Debasish AdhikaryS/o Sri Sridam Adhikary, Village and P.O. - Naridera, Baruipur, P...

Case Number: 122

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Date of Filing: 30-03-2017

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Date of Upload: 19-04-2018

Uttar Pradesh

Dr. J.K. Jain V/S Station Master Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Ajay Singh

Respondant Advocate V.L. Verma

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Revision Petition No. RP/77/2018( Date of Filing : 16 Apr 2018 )(Arisen out of Order Dated 13/02/2018 in Case No. EX/03/2016 of District Saharanpur)1. Station Master...

Case Number: 77

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Date of Filing: 16-04-2018

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Date of Upload: 19-04-2018

Andhra Pradesh

The Zonal Manager, South Central Railway V/S M.Sainath

Railway  

Court Name: Anantapur

Appelant Advocate J.Chittaranjan

Respondant Advocate

Case Number: 2

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Date of Filing: 11-01-2017

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Date of Upload: 27-04-2018

Punjab

G.M. Northern Railway Zone V/S The National Consumer Awareness Group

Railway  

Court Name: Muktsar

Appelant Advocate Mrs. Manjeet Kaur Bedi

Respondant Advocate

Case Number: 17

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Date of Filing: 01-06-2017

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Date of Upload: 10-05-2018

Telangana

1.Ms. Kaveri and Kamakshi Travels, Rep. by its Manager, Railway Station Road, V/S Ms. Midwest Granite Pvt. Ltd., Rep. by its Director K. Ramachandra, 6.3.802, Zanab Commercial Complex, Ameerpet Hyderabad

Railway  

Court Name: StateCommission

Appelant Advocate Ms. M. Hari Babu

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/533/2014( Date of Filing : 24 Jun 2014 )(Arisen out of Order Dated 01/05/2014 in Case No. CC/193/2008 of District Hyderabad-III)1. Ms. Midwest Granite Pvt. Ltd., Rep. by its Director K. Ramachandra, 6.3.802, Zanab...

Case Number: 533

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Date of Filing: 24-06-2014

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Date of Upload: 09-07-2018

Punjab

Divisional Railway Manager V/S Satpal Khariwal Consumer Activist

Railway  

Court Name: Firozpur

Appelant Advocate Sandeep Khanna

Respondant Advocate Amit Chopra

Case Number: 349

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Date of Filing: 30-05-2017

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Date of Upload: 19-04-2018

Chhattisgarh

Jagdish Sahu & Ors V/S Divisional Commercial Manager South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri Shaukat Ali

Respondant Advocate R-1 Present In Person/R-3 Shri B.Majumdar

Case Number: 17

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Date of Filing: 30-05-2017

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Date of Upload: 13-04-2018

Delhi

M/S. Indian Railway V/S Tarique Ahmad

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./63/2018 Dated:In the matter of:Tarique AhmadSon of Syed Shaukat AhmadR-22, Batla House, Near Hari Masjid,Jamia Nagar, O...

Case Number: 63

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Date of Filing: 19-02-2018

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Date of Upload: 10-04-2018

Orissa

Superintendent of railway Mail Service. V/S Suman Shrama/ W/O- Ram Krishna Shrama

Railway  

Court Name: Jharsuguda

Appelant Advocate R.K. Shrama

Respondant Advocate B.K. Kara

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JHARSUGUDACONSUMER COMPLAINT CASE NO. 95 OF 2017Suman Sharma (37 Yrs.),W/O- Ram Kishan Sharma,AT- Marwaripada,PO/PS/Dist- Jharsuguda, Odisha. ………………….……….…&hel...

Case Number: 95

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Date of Filing: 19-08-2017

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Date of Upload: 17-04-2018

Uttar Pradesh

DIVISION REGIONAL MANAGER NORTH CENTRAL RAILWAY & OTHER V/S SAGEER MOHAMMAD

Railway  

Court Name: Jhansi

Appelant Advocate

Respondant Advocate

Case Number: 114

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Date of Filing: 21-03-2016

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Date of Upload: 05-12-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.