Railway
Latest Judgments
Total 3753 Consumer Court Cases Against Railway.
UNNIKRISHNAN V/S THE GENERAL MANAGER, SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S RENGANATHAN
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/198/2018( Date of Filing : 27 Mar 2018 )(Arisen out of Order Dated in Case No. CC/401/15 of District Ernakulam)1. THE GENERAL MANAGER, SOUTHERN RAILWAYTHE GENERAL MANAGER, SOUTHERN RAILWAY, THIRUVANA...
Case Number: 198
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Date of Filing: 27-03-2018
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Date of Upload: 12-11-2018
The Divisional Railway Manager(Comm) V/S Smt. Sabita Prasad
Court Name: Dhanbad
Appelant Advocate Sri Surendra Prasad
Respondant Advocate Sri Sanjay Kumar
Case Number: 38
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Date of Filing: 21-07-2017
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Date of Upload: 07-07-2021
Rameshwar Singh & Ors. V/S Branch Manager East Central Railway & Anr.
Court Name: StateCommission
Appelant Advocate Shri D.L.Rathor
Respondant Advocate
Case Number: 18
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Date of Filing: 23-01-2018
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Date of Upload: 24-05-2018
MANAGER CENTER RAILWAY BOARD INDIA & OTHERS V/S NEERAJ VERMA
Court Name: Satna
Appelant Advocate MANMOHAN PATHAK
Respondant Advocate NA
Case Number: 112
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Date of Filing: 06-04-2015
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Date of Upload: 04-06-2018
Eastern Railway V/S Sanjay Bhatt
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/80/2016( Date of Filing : 23 Feb 2016 )1. Sanjay BhattHirok Apartment, P-266, Parnashree, Kolkata - 700060............Complai...
Case Number: 80
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Date of Filing: 23-02-2016
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Date of Upload: 16-05-2018
Smt. Kakali Das V/S Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Ms. Mandira Sen.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/331/2016( Date of Filing : 18 Apr 2016 )(Arisen out of Order Dated 25/02/2016 in Case No. Complaint Case No. CC/296/2014 of District Howrah)1. Eastern Railway3, Koi...
Case Number: 331
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Date of Filing: 18-04-2016
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Date of Upload: 16-05-2018
Vinod Kumar Shah V/S Parcel Vibhag Railway & Anr.
Court Name: StateCommission
Appelant Advocate Shri D.L.Rathor
Respondant Advocate Shri Dereshwar Banjare
Case Number: 18
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Date of Filing: 18-01-2018
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Date of Upload: 16-05-2018
Ashok Kumar Tyagi S/o Sh. Pancham Singh Tyagi V/S Bharat Sangh Railway Mantralay, Indian Railway Through Shriman Secratray
Court Name: StateCommission
Appelant Advocate Om Prakash
Respondant Advocate
Case Number: 865
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Date of Filing: 22-09-2014
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Date of Upload: 18-05-2018
NEETU GUPTA & ANR. V/S NORTHERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. ARUN KUMAR SHARMA
Respondant Advocate MR. KAMAL CHAMARIA & MR. SUBYASACHI MISHRA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3164 OF 2017(Against the Order dated 08/08/2017 in Appeal No. 729/2017 of the State Commission Rajasthan)1. NORTHERN RAILWAYThrough its General Manager, Baroda House, Kasturba Gandhi Marg,New Delhi.......
Case Number: 3164
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Date of Filing: 06-10-2017
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Date of Upload: 15-05-2018
DIVISIONAL RAILWAY MANAGER V/S SANJEEV GOYAL
Court Name: North
Appelant Advocate
Respondant Advocate
Case Number: 294
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Date of Filing: 10-11-2016
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Date of Upload: 14-05-2018
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.