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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Madhya Pradesh

UTTAR RAILWAY V/S RAMESHCHANDRA BANSAL

Railway  

Court Name: StateCommission

Appelant Advocate SH. HEMANT KUMAR SHARMA

Respondant Advocate

Case Number: 16

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Date of Filing: 09-09-2016

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Date of Upload: 07-06-2018

Punjab

Malkit Singh V/S Divional railway manger and other

Railway  

Court Name: StateCommission

Appelant Advocate Karamjit Verma

Respondant Advocate

Case Number: 334

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Date of Filing: 04-06-2018

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Date of Upload: 06-07-2018

Chhattisgarh

Mukesh Kumar Shrivas V/S General Manager South East Central Railway & Anr.

Railway  

Court Name: StateCommission

Appelant Advocate Shri D.Dutta

Respondant Advocate Shri K.Shrinivasulu

Case Number: 18

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Date of Filing: 09-02-2018

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Date of Upload: 07-06-2018

Rajasthan

Western Madhya Railway V/S Anil Gupta

Railway  

Court Name: Jaipur-IV

Appelant Advocate Chandra Shekhar & Other

Respondant Advocate Smt. Maya Bansal & Others

Case Number: 1200

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Date of Filing: 27-07-2012

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Date of Upload: 06-06-2018

Andhra Pradesh

VVS Balakrishna, V/S 1. The Divisional, Railway manager

Railway  

Court Name: StateCommission

Appelant Advocate M/s.R.Diliip Kumar

Respondant Advocate M/s.G.Vivekanand

Case Number: 171

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Date of Filing: 26-10-2016

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Date of Upload: 17-09-2019

Punjab

northen Railway V/S Lalji

Railway  

Court Name: Bhatinda

Appelant Advocate Sham Singh

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/17/323( Date of Filing : 13 Nov 2017 )1. Laljis/o Dev Raj r/o z-6-07030,St.no. 4d,Partap Nagar,Bathinda............Complai...

Case Number: 17

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Date of Filing: 13-11-2017

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Date of Upload: 04-06-2018

Jharkhand

Divisional Railway Manager (Commercial) E. C. Railway V/S Sri Shashidhar Singh

Railway  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate

Case Number: 39

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Date of Filing: 15-05-2018

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Date of Upload: 05-02-2021

Delhi

M/S. Indian Railway Welfare Organization V/S Satyender Anand

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case No.06/2015 Date: 31/05/2018 orderDuring the course of arguments, Son of the complainant has argued on the point of pecuniary jurisdiction, stating that the co...

Case Number: 6

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Date of Filing: 06-01-2015

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Date of Upload: 04-06-2018

Madhya Pradesh

The Divisional Railway V/S Smt.Aarti Kaurav

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 01-07-2015

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Date of Upload: 30-05-2018

Bihar

Case Number: 20

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Date of Filing: 31-08-2015

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Date of Upload: 17-02-2020

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.