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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Gujarat

WESTERN RAILWAY 1 V/S GRAHAK SURAKSHA JAGRUTI MUNCH 1

Railway   Western Railway  

Court Name: Vadodra Addl

Appelant Advocate D.D.LALWANI

Respondant Advocate VIBHAV TEJVANI

Case Number: 16

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Date of Filing: 09-08-2016

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Date of Upload: 09-07-2018

Gujarat

WESTERN RAILWAY V/S RAMESHCHANDRA N SINDHAVA

Railway   Western Railway  

Court Name: Junagadh

Appelant Advocate N S PANDYA

Respondant Advocate

Case Number: 15

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Date of Filing: 27-08-2015

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Date of Upload: 25-08-2020

Chhattisgarh

Railway V/S Smt. Priya Agrawal

Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 14-06-2016

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Date of Upload: 09-07-2018

Uttar Pradesh

Mahesh Prasad Sankar V/S N E Railway

Railway  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate T.H.Naqvi

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2010/713( Date of Filing : 26 Apr 2010 )(Arisen out of Order Dated in Case No. of District State Commission)1. N E Railwaya...........Appellant(s)...

Case Number: 2010

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Date of Filing: 26-04-2010

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Date of Upload: 08-01-2019

Rajasthan

D.R.M Railway V/S Girish Chandra Verma

Railway  

Court Name: Jaipur-I

Appelant Advocate Badal Soniwal

Respondant Advocate

Case Number: 739

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Date of Filing: 02-08-2016

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Date of Upload: 06-07-2018

Tamil Nadu

1.The Train Ticket Examiner, Southern Railway & 4 Others. V/S P.Venkatachalam, S/o. Pandiyan,

Railway  

Court Name: Salem

Appelant Advocate Mr.A.Asokan

Respondant Advocate R.M.Uthayakumar

Case Number: 1

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Date of Filing: 25-01-2016

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Date of Upload: 07-07-2018

Chhattisgarh

South Eastern Central Railway & Ors. V/S K.M.Ansari

Railway  

Court Name: StateCommission

Appelant Advocate Present in Person

Respondant Advocate Shri Rajesh Dubey

Case Number: 17

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Date of Filing: 29-12-2017

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Date of Upload: 05-07-2018

Chhattisgarh

Kazi Moinuddin Ansari V/S South Eastern Central Railway & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rajesh Dubey

Respondant Advocate Present In Person

Case Number: 18

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Date of Filing: 11-01-2018

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Date of Upload: 05-07-2018

Rajasthan

Divisional Railway Manager V/S Kishorilal sethi

Railway  

Court Name: Kota

Appelant Advocate S.K.Bakshi

Respondant Advocate Naresh sharma

Case Number: 28

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Date of Filing: 02-01-2012

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Date of Upload: 04-07-2018

NCDRC

EXECUTIVE DIRECTOR, INDIAN RAILWAY V/S KUNDAN LAL JAYASWAL

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 1021 OF 20181. KUNDAN LAL JAYASWAL...........Complainant(s)Versus1. EXECUTIVE DIRECTOR, INDIAN RAILWAY...........Opp.Party(s) BEFORE:&nbspHON'BLE MR. DR. S.M. KANTIKAR,PRESIDING MEMBER For the Complainant...

Case Number: 1021

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Date of Filing: 01-02-2018

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Date of Upload: 02-07-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.