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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Jharkhand

Chief commerce manager, REFUND, NORTHEN RAILWAY V/S MD MUSTAAK ANSARI

Railway  

Court Name: Jamtara

Appelant Advocate SUNIL KUMAR ROY

Respondant Advocate Soumitra Sarkar

Case Number: 3

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Date of Filing: 20-02-2018

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Date of Upload: 02-08-2018

Telangana

Teja Electronics and Mobiles V/S K.Saibaba S/o Odaiah aged 58 years Occ Railway station master

Railway  

Court Name: Nizamabad

Appelant Advocate

Respondant Advocate P.Venkata Ramanaiah

Case Number: 31

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Date of Filing: 30-08-2017

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Date of Upload: 03-08-2018

Madhya Pradesh

GENARAL MANAGER WEST CENTRAL RAILWAY JABLPUR ZONE V/S SATYA NARAYAN PANDEY

Railway  

Court Name: Rewa

Appelant Advocate N K SINGH

Respondant Advocate

Case Number: 23

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Date of Filing: 30-07-2018

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Date of Upload: 04-08-2018

Delhi

M/S. Northern Railway V/S Sailaja Chitti

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC.684/2016 Dated:In the matter of: Sailaja Chitti W/o Sh.C.S.R.C. Murthy, R/o B-86, Delhi Admn. Flats, Timarpur, Delh...

Case Number: 684

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Date of Filing: 11-11-2016

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Date of Upload: 06-08-2018

Bihar

Divisional Railway Manager, N.E. Rly, Gorakhpur &Others, V/S Shesmani Upadhyay,

Railway  

Court Name: Patna

Appelant Advocate Adv.S.K Dubey

Respondant Advocate

DISTRICT CONSUMER FORUMPATNA, BIHARComplaint Case No. CC/387/2012( Date of Filing : 04 Sep 2012 )1. Shesmani Upadhyay, S/o- Late Udayraj Upadhyay, R/o- 553, Lal Bhadur Shastri Nagar Patna,...........Complainant(s)Versus1. Divisional Railway Manager, N.E. Rly, Gorakhpur &Others,Go...

Case Number: 387

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Date of Filing: 04-09-2012

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Date of Upload: 13-03-2020

Bihar

UNION OF INDIA,INDIAN RAILWAYS,MINISTRY OF RAILWAYS, RAIL BHAWAN, CHAIRMAN RAILWAY BOARD,NEW DELHI-1 V/S ARCHANA GARODIA

Railway  

Court Name: Patna

Appelant Advocate RAJESH KUMAR SINHA

Respondant Advocate AJAY KUMAR SRTVASTAV

DISTRICT CONSUMER FORUMPATNA, BIHARComplaint Case No. CC/368/2007( Date of Filing : 21 Aug 2007 )1. ARCHANA GARODIA ARCHANA GARODIA, W/O ARUN KUMAR GARODIA,FLAT NO-G-1, AMBA SADAN,APARTMENT,IAS COLONY,KIDWAIPURI, PATNA...........Complainant(s)Versus1. UNION OF INDIA,INDIAN RAILWA...

Case Number: 368

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Date of Filing: 21-08-2007

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Date of Upload: 13-03-2020

Rajasthan

NORTH WESTERN RAILWAY V/S KAMAL KUMAR SAINI

Railway   Western Railway  

Court Name: Jaipur-II

Appelant Advocate Aniesh Amadh

Respondant Advocate Vishal Rawat

Case Number: 782

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Date of Filing: 19-06-2015

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Date of Upload: 30-07-2018

Kerala

D B BINU V/S DIVISIONAL RAILWAY MANAGER, SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S RANGANATHAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUD, THIRUVANANTHAPURAMAPPEAL NO.602/17 JUDGMENT DATED:24.07.2018PRESENT : HON’BLE JUSTICE SHRI. S.S. SATHEESACHANDRAN : PRESIDENTSRI.T.S.P.MOOSATH :JUDICIAL MEMBERSRI.RANJIT R. :MEMBERDivisional Railway Manager,S...

Case Number: 602

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Date of Filing: 22-09-2017

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Date of Upload: 14-08-2018

Gujarat

DIVISIONAL RAILWAY MANAGER V/S KUNDANLAL JAYSWAL

Railway  

Court Name: Ahmedabad Addl

Appelant Advocate SELF

Respondant Advocate K N SHAH

Case Number: 16

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Date of Filing: 09-05-2016

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Date of Upload: 21-07-2018

Rajasthan

Tapan Kumar Das s/o Pitambar Das V/S Indian Railway Catering & Tourism Corporation

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate R.L.Agarwal

Respondant Advocate

Case Number: 416

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Date of Filing: 28-06-2018

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Date of Upload: 20-07-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.