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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Chhattisgarh

Smt.Naseem Shahari V/S Divisional Railway Manager South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri Abdul Muej

Case Number: 18

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Date of Filing: 30-05-2018

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Date of Upload: 27-08-2018

Uttar Pradesh

Awadhesh Kumar Chaudhary V/S Sashiv Railway and Oth.

Railway  

Court Name: StateCommission

Appelant Advocate P.P. Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2612/2016( Date of Filing : 19 Oct 2016 )(Arisen out of Order Dated 30/07/2016 in Case No. C/347/2014 of District Kanpur Nagar)1. Sashiv Railway a...

Case Number: 2612

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Date of Filing: 19-10-2016

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Date of Upload: 22-10-2018

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S ANIRUDDHA J SHEMBAVANEKAR

Railway   Indian Railway  

Court Name: DCF, South Mumbai

Appelant Advocate SIDDHARTH INGULE

Respondant Advocate

Case Number: 192

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Date of Filing: 28-08-2015

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Date of Upload: 24-08-2018

Maharashtra

UNION OF INDIA THROUGH GENERAL MANAGER, CENTRAL RAILWAY V/S ISHWAR RAM SHINDE

Union Of India   Railway  

Court Name: DCF, South Mumbai

Appelant Advocate DEEPAK AJAGEKAR

Respondant Advocate

Case Number: 165

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Date of Filing: 30-06-2014

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Date of Upload: 28-08-2018

West Bengal

The General Manager, Eastern Railway V/S Motilal Jhalani

Railway  

Court Name: StateCommission

Appelant Advocate In-person/

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/808/2017( Date of Filing : 25 Jul 2017 )(Arisen out of Order Dated 28/06/2017 in Case No. CC/595/2015 of District Kolkata-I(North))1. Motilal JhalaniFlat no. 302, 3...

Case Number: 808

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Date of Filing: 25-07-2017

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Date of Upload: 16-08-2018

Madhya Pradesh

station manager railway V/S rahul kashyap s/o ramdash kashyap

Railway  

Court Name: Satna

Appelant Advocate neerajsingh

Respondant Advocate SHIVAM SHUKLA

Case Number: 379

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Date of Filing: 11-12-2017

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Date of Upload: 04-09-2018

Jharkhand

Divisional Railway Manager (C), Dhanbad V/S Sri Ram Punit Choudhary

Railway  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate Md. Muslim Khan

Case Number: 108

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Date of Filing: 11-06-2018

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Date of Upload: 16-08-2018

Rajasthan

Western Railway Through D.R.M. V/S Smt. Karuna Jain w/o Abhinandan Jain

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Kuldeep Aswal

Respondant Advocate

Case Number: 1

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Date of Filing: 02-01-2017

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Date of Upload: 27-08-2018

Chhattisgarh

Sanjay Agrawal & Ors. V/S Bharat Sangh Through Chief Manager South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri D.L.Rathor

Respondant Advocate Shri R.K.Bhawnani

Case Number: 18

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Date of Filing: 23-05-2018

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Date of Upload: 20-08-2018

Rajasthan

Railway Station V/S DR.Ashok RAwat

Railway  

Court Name: Sawai Madhopur

Appelant Advocate G S Jat

Respondant Advocate ABHAY GUPTA

Case Number: 288

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Date of Filing: 12-06-2015

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Date of Upload: 23-08-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.