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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Karnataka

Office of the Divisional Railway Manager V/S Dipika Bafna W/o Pranay Bafna

Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Complaint filed on: 23.02.2015 Disposed on: 04.09.2018BEFORE THE IV ADDL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.370/2015DATED THIS THE 4th SEPTEMBER OF 2018PRESENTSRI.S...

Case Number: 15

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Date of Filing: 23-02-2015

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Date of Upload: 15-09-2018

Maharashtra

Shriman S.G.Rao Krute Manadal Railway Prabandhak Nagpur V/S Krushna Lahanuji Bagulkar

Railway  

Court Name: Chandrapur

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM CHANDRAPURExecution Application No. EA/17/31( Date of Filing : 25 Sep 2017 )InComplaint Case No. CC/16/231. Krushna Lahanuji BagulkarPlot No 11 chavan Coloony Sarakar Nagar chandrapur chandrapurmaharashstra...........Appellant(s)Versus1. ...

Case Number: 17

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Date of Filing: 25-09-2017

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Date of Upload: 04-09-2018

Bihar

The General Manager, E.C. Railway Hajipur & Others, V/S Ram Nath Rai,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER FORUMPATNA, BIHARComplaint Case No. CC/591/2013( Date of Filing : 20 Dec 2013 )1. Ram Nath Rai, S/o- Late Gulab Roy, R/o- Vill- Baligaon, PS- Rajpur, Distt- Rohtas, ...........Complainant(s)Versus1. The General Manager, E.C. Railway Hajipur & Others, Eastern Cen...

Case Number: 591

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Date of Filing: 20-12-2013

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Date of Upload: 02-03-2020

Maharashtra

Commercial Manager Re found Southern Railway V/S Sitaram Badriprasad Somani

Railway  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 434

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Date of Filing: 18-07-2016

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Date of Upload: 31-08-2018

Rajasthan

STATION MASTER RAILWAY STATION V/S SMT. VISHAKHA GUPTA

Railway  

Court Name: Jaipur-I

Appelant Advocate B.L. SHARMA

Respondant Advocate RAM MOHAN SINGH

Case Number: 680

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Date of Filing: 08-05-2014

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Date of Upload: 07-09-2018

Circuit Bench Nagpur

SMT.USHAKIRAN NAVNEET KUMAR V/S THE DIVISIONAL COMMERCIAL,MANAGER,CENTRAL RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S.N.ABHYANTAR

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/14/342( Date of Filing : 17 Oct 2014 )(Arisen out of Order Dated 23/07/2014 in Case No. CC/759/2011 of District Nagpur)1. THE DIVISIONAL COMMERCIAL,MANAGER,CENTRAL RAILWAYCENTRAL ...

Case Number: 14

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Date of Filing: 17-10-2014

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Date of Upload: 29-10-2018

Delhi

RAILWAY RESERVATION V/S MAN MOHAM

Railway  

Court Name: East Delhi

Appelant Advocate -

Respondant Advocate -

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer Complaint no. 671/2014 Date of Institution 25/07/2014 Order reserved on 27/08/2018 Date of Order 29/08/2018In matter ofMr. Man Mohan Sha...

Case Number: 671

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Date of Filing: 25-07-2014

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Date of Upload: 07-01-2019

Chhattisgarh

Manager, South East Central Railway V/S Dilip Kumar Chaturvedi

Railway  

Court Name: Durg

Appelant Advocate Smt. Seema Sharma

Respondant Advocate Mr. Ved Prakash Pandey

Case Number: 17

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Date of Filing: 25-11-2017

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Date of Upload: 18-09-2018

Rajasthan

Chief Commercial Manager East Central Railway V/S Vinay Kumar Mishra s/o Jugal Dev Mishra

Railway  

Court Name: StateCommission

Appelant Advocate Inderjeet Chaudhary

Respondant Advocate

Case Number: 1257

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Date of Filing: 06-11-2017

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Date of Upload: 24-08-2018

Chhattisgarh

Smt.Naseem Shahari V/S Divisional Railway Manager South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate Shri Abdul Muej

Case Number: 18

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Date of Filing: 30-05-2018

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Date of Upload: 27-08-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.