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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Delhi

Indian Railway ( Northern ) V/S Pawan Kumar

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 94/2016 Dated:In the matter of: Pawan Kumar J&K 21, 2nd Floor,Laxmi Nagar, Delhi-110092. ..……..COMPLAINANT...

Case Number: 94

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Date of Filing: 02-02-2016

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Date of Upload: 29-09-2018

Chhattisgarh

Manager, Chief Commercial South East Central Railway V/S Smt. Kiran Patel

Railway  

Court Name: Durg

Appelant Advocate Mr. Bharat Deshmuka

Respondant Advocate

Case Number: 17

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Date of Filing: 19-07-2017

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Date of Upload: 22-10-2018

Uttar Pradesh

Munwwar Ali Khan V/S DRM Northran Railway

Railway  

Court Name: StateCommission

Appelant Advocate P.P. Srivastva

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1313/2015( Date of Filing : 29 Jun 2015 )(Arisen out of Order Dated 16/10/2014 in Case No. C/09/2012 of District Muradabad-II)1. DRM Northran Rail...

Case Number: 1313

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Date of Filing: 29-06-2015

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Date of Upload: 25-10-2018

Rajasthan

N.W.R. RAILWAY V/S VEERCHAND JAIN

Railway  

Court Name: Jaipur-III

Appelant Advocate ASHUTOSH GUPTA

Respondant Advocate ANIL SAKSENA

Case Number: 1139

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Date of Filing: 21-07-2008

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Date of Upload: 27-09-2018

Karnataka

Additional Divisional Railway Manager V/S Smt.Rama Devi

Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate Party in Person.

Respondant Advocate

Case Number: 987

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Date of Filing: 14-07-2016

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Date of Upload: 09-10-2018

Kerala

THE GENERAL MANAGER SOUTHERN RAILWAY V/S V C JANARDHANAN

Railway  

Court Name: StateCommission

Appelant Advocate PARTY IN PERSON

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUD, THIRUVANANTHAPURAMAPPEAL No. 475/18JUDGMENT DATED:25.09.2018PRESENT : HON’BLE JUSTICE S.S. SATHEESACHANDRAN : PRESIDENTSHRI. T.S.P MOOSATH : JUDICIAL MEMBERSHRI. RANJIT. R : MEMBERV.C. Janardhanan,S/o late B...

Case Number: 475

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Date of Filing: 17-07-2018

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Date of Upload: 09-10-2018

Madhya Pradesh

Regional Manager West Central Railway Mumbai V/S Saraswati Dutt Dixit

Railway  

Court Name: Hoshangabad

Appelant Advocate Saraswati Dutt Dixit

Respondant Advocate

Case Number: 16

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Date of Filing: 27-12-2016

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Date of Upload: 24-11-2018

Maharashtra

GENERAL MANAGER CENTRAL RAILWAY CST MUMBAI V/S CHARUTA VIKAS KAVISHWAR

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 04-05-2017

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Date of Upload: 22-10-2018

Maharashtra

Chief Commercial Manager, Bhusawal railway in the range, Bhusawal, V/S FIG. Usha Ashok Adhav,

Railway  

Court Name: Buldana

Appelant Advocate adv.G.v.RANGANATH

Respondant Advocate

Case Number: 61

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Date of Filing: 28-04-2016

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Date of Upload: 22-11-2018

Chhattisgarh

Commercial Manager, South East Central Railway V/S Smt. Asha Yadav

Railway  

Court Name: Durg

Appelant Advocate Mr. Sanjay Singh

Respondant Advocate

Case Number: 17

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Date of Filing: 11-09-2017

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Date of Upload: 22-10-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.