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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Delhi

INDIAN RAILWAY V/S GHANSHYAM SINGH

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/16/2010( Date of Filing : 08 Jan 2010 )1. GHANSHYAM SINGHCHAMBER NO. 842 PATIALA HOUSE COURTS NEW DELHI...........Complainant(s)Versus1. I...

Case Number: 16

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Date of Filing: 08-01-2010

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Date of Upload: 01-11-2018

Chandigarh

Station Master, Railway Station V/S Sanjeevan Guru

Railway  

Court Name: DF-I

Appelant Advocate Nitesh Singhi

Respondant Advocate S S Rana

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/885/2017Date of Institution:28/12/2017Date of Decision:16/10/2018Sanjeevan Guru S/o Sh. Jaspal Chand Guru R/o H.No.1024, Phase-VII, Mohali (Punjab).…..ComplainantV E R S U S1. St...

Case Number: 885

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Date of Filing: 28-12-2017

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Date of Upload: 25-10-2018

Madhya Pradesh

MANAGER RAILWAY SATNA & OTHERS V/S MANOJ KNSAL

Railway  

Court Name: Satna

Appelant Advocate M.K.MISHRA

Respondant Advocate NA

Case Number: 92

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Date of Filing: 23-03-2015

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Date of Upload: 09-11-2018

Chhattisgarh

S. E. C. Railway & Anr. V/S Shri Kamalchand Jain

Railway  

Court Name: Raipur

Appelant Advocate Shri Sunil Soni

Respondant Advocate

Case Number: 17

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Date of Filing: 26-09-2017

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Date of Upload: 16-10-2018

Rajasthan

Railway SAtation V/S Manoj Kumar Garg

Railway  

Court Name: Sawai Madhopur

Appelant Advocate MUKESH BANSAL

Respondant Advocate ABHAY GUPTA

Case Number: 337

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Date of Filing: 10-07-2015

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Date of Upload: 11-10-2018

Karnataka

The Station Master, Gulbarga Railway Station V/S Shivaraj S/o Amarappa Biradar

Railway  

Court Name: Gulbarga

Appelant Advocate Vaijanath S. Zalki Advocate

Respondant Advocate

Case Number: 49

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Date of Filing: 15-05-2017

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Date of Upload: 03-10-2018

Kerala

SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATERING AND TOURISM CORPORATION(IRCTC) V/S KUNJIRAMAN V.V.

Railway   Indian Railway  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/93( Date of Filing : 10 Feb 2016 )1. KUNJIRAMAN V.V.H NO.321 MAYUR POST,CHORODE EAST,VADAKARA,KOZHIKODE-673106...........Complainant(s)Versus1. SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATER...

Case Number: 16

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Date of Filing: 10-02-2016

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Date of Upload: 28-11-2018

Uttar Pradesh

PRESIDENT RAILWAY BOARD UNION OF INDIA & OTHERS V/S YOGENDRA PAL SINGH

Union Of India   Railway  

Court Name: Jalaun

Appelant Advocate RAHUL DUBEY

Respondant Advocate ASHUTOSH CHATURVEDI

Case Number: 109

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Date of Filing: 20-08-2016

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Date of Upload: 01-10-2018

Delhi

THE CHAIRMAN RAILWAY V/S PILLI RAVI KUMAR

Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/205/2011( Date of Filing : 08 Jun 2011 )1. PILLI RAVI KUMARQUARTER NO. 1195/SECTOR-IV RK PURAM NEW DELHI 110022...........Complainant(s)Ve...

Case Number: 205

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Date of Filing: 08-06-2011

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Date of Upload: 13-10-2018

Delhi

GENERAL MANAGER, NORTHERN RAILWAY V/S DIP LAL SHARMA

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Hearing:01.10.2018 Date of decision:10.10.2018First Appeal No. 359/2016IN THE MATTER OF:Dip Lal SharmaH. No. 1017, Akshardham ApartmentsPocket-III, Sector-19,Dwarka, New Delhi ...

Case Number: 359

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Date of Filing: 21-07-2016

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Date of Upload: 27-10-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.