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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Rajasthan

RAILWAY DIPATMENT V/S RAILWAY TAN SPOT

Railway  

Court Name: Jaipur-III

Appelant Advocate RAJVEER SINGH

Respondant Advocate ANIL

Case Number: 718

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Date of Filing: 25-10-2010

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Date of Upload: 06-11-2018

Chhattisgarh

Karmik Adhikari South East Central Railway & Anr. V/S Bisahin Bai Dahare

Railway  

Court Name: StateCommission

Appelant Advocate Shri N.K.Chourasiya

Respondant Advocate Shri Rakesh Shukla

Case Number: 18

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Date of Filing: 05-06-2018

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Date of Upload: 03-11-2018

West Bengal

Sri Pradip Kumar Pramanik V/S General Manager, Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Mr. Barun Prasad.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/819/2017( Date of Filing : 27 Jul 2017 )(Arisen out of Order Dated 19/05/2017 in Case No. CC/1912016 of District Howrah)1. General Manager, Eastern Railway17, Fairl...

Case Number: 819

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Date of Filing: 27-07-2017

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Date of Upload: 01-11-2018

Madhya Pradesh

Rail Manager West Central Railway Bhopal V/S Arvind Sharma

Railway  

Court Name: Hoshangabad

Appelant Advocate Madhusudan Yadav

Respondant Advocate Vijaya Kadam

Case Number: 18

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Date of Filing: 22-01-2018

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Date of Upload: 08-02-2019

Karnataka

Divisional Railway Manager V/S Wilson S/o Solomon

Railway  

Court Name: Bidar

Appelant Advocate Rajakumar. K.

Respondant Advocate

Case Number: 39

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Date of Filing: 02-07-2018

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Date of Upload: 07-12-2018

Rajasthan

General Manager, Union Of India Owning Pachim Madhya Railway V/S Vijay Singhal

Union Of India   Railway  

Court Name: Kota

Appelant Advocate Vijay Singhal

Respondant Advocate Naresh Sharma

Case Number: 238

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Date of Filing: 25-01-2010

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Date of Upload: 01-11-2018

Madhya Pradesh

Frontier Railway Post & Othars V/S Anindya Kumar Khare

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 16-04-2015

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Date of Upload: 30-10-2018

Kerala

The Divisional Railway Manager V/S Muhammad Rafi

Railway  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal ForumPathanamthittaCDRF Lane, NannuvakkaduPathanamthitta Kerala 689645Complaint Case No. CC/17/59( Date of Filing : 20 Apr 2017 )1. Muhammad RafiPuthuparampil, Puzhavathu, Changanasserry, Kottayam 686101kottayam...........Complainant(s)Versus1. The Div...

Case Number: 17

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Date of Filing: 20-04-2017

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Date of Upload: 21-12-2018

Madhya Pradesh

Regional Manager West Central Railway Jabalpur V/S Sayed saheed ali

Railway  

Court Name: Hoshangabad

Appelant Advocate Vinod Tomar

Respondant Advocate Vijaya Kadam

Case Number: 17

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Date of Filing: 26-05-2017

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Date of Upload: 06-02-2019

Uttar Pradesh

indian railway V/S om swarup rastogi

Railway   Indian Railway  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

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Case Number: 32

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Date of Filing: 28-09-2018

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Date of Upload: 12-11-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.