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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Tripura

IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Jitendra Debbarma.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr. A. De.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 111 OF 2017Shri Jitendra Debbarma,S/O- Shri Khirode Debbarma,Inspector of School, Khowai Tripura. Home Address:Old Kalibari Lane, Krishnanagar,Western side of Magnet Club,P.O.- Agartala, P.S. We...

Case Number: 111

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Date of Filing: 10-10-2017

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Date of Upload: 15-11-2018

Chhattisgarh

MANAGER PUNJAB NATIONAL BANK RAILWAY V/S SHRI SUBRAT MUKHRJI

Punjab National Bank   Punjab National Bank   Railway  

Court Name: Bilaspur

Appelant Advocate SHRI ANUP TIWARI

Respondant Advocate SMT. K.V. LAXMI

Case Number: 14

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Date of Filing: 08-07-2014

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Date of Upload: 03-12-2018

Tripura

IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Rajendra Kumar Noatia.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhuri.

Respondant Advocate Mr.A.De.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 110 OF 2017Shri Rajendra Kumar Noatia,S/O- Shri Khal Singh Noatia,Adviser Chowmuhani, Krishnanagar,Director of Panchayat, Govt. of Tripura,Gurkhabasti, P.N. Complex, P.O. Kunjaban,P.S. West Agar...

Case Number: 110

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Date of Filing: 25-09-2017

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Date of Upload: 15-11-2018

Rajasthan

RAILWAY DEPATMENT V/S DANJAY SINGH

Railway  

Court Name: Jaipur-III

Appelant Advocate INDER PAL JANGID

Respondant Advocate MAYA BOURAG

Case Number: 369

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Date of Filing: 11-11-2010

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Date of Upload: 14-11-2018

Rajasthan

NORTH WESTERN RAILWAY V/S JAGDISH CHAND SAIN

Railway   Western Railway  

Court Name: Jaipur-I

Appelant Advocate JAGDISH CHAND SAIN

Respondant Advocate Om Prakash

Case Number: 931

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Date of Filing: 03-07-2014

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Date of Upload: 14-11-2018

Uttar Pradesh

Nirmal Kant V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate P P Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/1404( Date of Filing : 28 Jun 2012 )(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railway a...........Appel...

Case Number: 2012

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Date of Filing: 28-06-2012

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Date of Upload: 27-03-2019

Chhattisgarh

Station Master, South Railway Kanya Kumari V/S Gopal Chouhan

Railway  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 10-08-2017

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Date of Upload: 03-12-2018

Kerala

THE GENERAL MANAGER SOUTHERN RAILWAY V/S SHAJI S S

Railway  

Court Name: StateCommission

Appelant Advocate M P SASIDHARAN NAIR

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 968/15JUDGMENT DATED : 09.11.2018(Appeal filed against the order in CC.No.198/2010on the file of CDRF, Thrissur)PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSMT.BEENA KUMARI...

Case Number: 15

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Date of Filing: 26-12-2015

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Date of Upload: 15-11-2018

Andhra Pradesh

South Central Railway V/S D.V.Ramana Reddy

Railway  

Court Name: Krishna at Vijaywada

Appelant Advocate G.N.Reddy

Respondant Advocate B.Satyanarayana

Case Number: 10

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Date of Filing: 06-01-2017

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Date of Upload: 11-12-2018

Rajasthan

D.R.M. Pachim Railway V/S Ramcharan Gupta

Railway  

Court Name: Baran

Appelant Advocate Shri Madan Lal Galav

Respondant Advocate Shri Omprakash Khandelwal

Case Number: 245

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Date of Filing: 12-12-2017

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Date of Upload: 05-11-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.