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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Haryana

Indian Railway and Catering Tourisom Ltd. V/S Naresh Chand

Railway   Indian Railway  

Court Name: Rewari

Appelant Advocate Sh. Arun Kumar Gupta

Respondant Advocate

Case Number: 145

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Date of Filing: 01-05-2018

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Date of Upload: 04-12-2018

Rajasthan

N/W RAILWAY V/S SMT BAITRIS NASEEM

Railway  

Court Name: Jodhpur

Appelant Advocate D.N. FEDRISH

Respondant Advocate MAHENDRA PRAJAPAT

Case Number: 568

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Date of Filing: 24-07-2013

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Date of Upload: 03-12-2018

West Bengal

THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS. V/S MOTILAL JHALANI

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/133/2018( Date of Filing : 11 Sep 2018 )InComplaint Case No. CC/418/20131. MOTILAL JHALANIRADHA KRISHNA APARTMENT, NEAR HANS KHA...

Case Number: 133

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Date of Filing: 11-09-2018

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Date of Upload: 28-11-2018

West Bengal

Smt. Kajal Pal V/S The General Manager, N.F. Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. M.P. Gupta, Mr. Chandan Mondal

Respondant Advocate Mr. Anirban Pal.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/44/2018( Date of Filing : 16 Jan 2018 )(Arisen out of Order Dated 14/06/2017 in Case No. Complaint Case No. CC/19/2016 of District Alipurduar)1. The General Manager...

Case Number: 44

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Date of Filing: 16-01-2018

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Date of Upload: 26-11-2018

Uttar Pradesh

DIVISIONAL RAILWAY MANAGER V/S ASHISH MANI TRIPATHI

Railway  

Court Name: Rampur

Appelant Advocate CHETAN MATHURE

Respondant Advocate ANITA JAIN

Case Number: 4

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Date of Filing: 24-01-2018

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Date of Upload: 28-11-2018

Madhya Pradesh

Owner Aakash Travels Near Railway Station Hoshangabad V/S Mahesh Kumar Shukla

Railway  

Court Name: Hoshangabad

Appelant Advocate Vishwas Soni

Respondant Advocate Chandrashekar Shrivastava

Case Number: 15

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Date of Filing: 14-12-2015

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Date of Upload: 11-02-2019

Uttar Pradesh

BHARTIYE RAILWAY V/S ASHOK AGARWAL

Railway  

Court Name: Rampur

Appelant Advocate KAILASH KUMAR AGARWAL

Respondant Advocate SURESH CHANDRA JAUHARI

Case Number: 9

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Date of Filing: 17-02-2017

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Date of Upload: 28-11-2018

Uttar Pradesh

STATION MASTER RAILWAY STATION AND ANOTHER V/S RITESH ANAND S/O KHUSHAL CHANDRA ANAND

Railway  

Court Name: Shahjahanpur

Appelant Advocate

Respondant Advocate

Case Number: 136

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Date of Filing: 05-11-2003

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Date of Upload: 20-11-2018

Rajasthan

Railway V/S Premvati phatak

Railway  

Court Name: Sawai Madhopur

Appelant Advocate Rajendra agarwal

Respondant Advocate Abhay gupta

Case Number: 596

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Date of Filing: 10-12-2015

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Date of Upload: 27-11-2018

Chhattisgarh

Indian Railway V/S Smt.Asha Nagdev

Railway   Indian Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 21-07-2015

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Date of Upload: 19-11-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.