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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Haryana

RAILWAY V/S ASHOK KUMAR

Railway  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, Panchkula First Appeal No.1185 of 2017 Date of Institution: 06.10.2017Date of Decision: 14.12.2018Ashok Kumar Prajapat R/ovillage Mohalla Distt, Hisar, Haryana 125042.…..AppellantVersus1. Incharge, Railway Statio...

Case Number: 1185

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Date of Filing: 06-10-2017

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Date of Upload: 03-01-2019

Chhattisgarh

RAILWAY & OTHER V/S SHRI SAMRENDRA DEY

Railway  

Court Name: Bilaspur

Appelant Advocate SHRI D. DATTA

Respondant Advocate NA.-1&2 SHRI NIRAJ SHARMA

Case Number: 11

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Date of Filing: 26-02-2011

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Date of Upload: 01-01-2019

Madhya Pradesh

INDIAN RAILWAY BHARAT SANGH V/S SMT. ROOBI SONI

Railway   Indian Railway  

Court Name: Damoh

Appelant Advocate PRAKASH VISHWAKARMA

Respondant Advocate -

Case Number: 65

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Date of Filing: 16-06-2015

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Date of Upload: 01-01-2019

Rajasthan

NORTH WESTERN RAILWAY V/S AMARNATH PAREEK

Railway   Western Railway  

Court Name: Jaipur-II

Appelant Advocate Jadish Naryan

Respondant Advocate Vishal Rawat

Case Number: 461

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Date of Filing: 13-04-2015

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Date of Upload: 12-12-2018

NCDRC

GENERAL MANAGER, EASTERN RAILWAY & 2 ORS. V/S MOTILAL JHALANI

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2899 OF 2018(Against the Order dated 16/08/2018 in Appeal No. 808/2017 of the State Commission West Bengal)1. MOTILAL JHALANIFLAT NO. 302, 3RD FLOOR, RADHA KRISHNA APARTMENT ADUL ROAD, HANS KHALI POOL ...

Case Number: 2899

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Date of Filing: 12-10-2018

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Date of Upload: 02-01-2019

Circuit Bench Madurai

The Union of India,Divisional Railway Manager,Trichy. V/S Mohamed Abbas,Chief Laboratory Superintendent,Railway Hospital ,Trichy

Hospital   Railway   Laboratory  

Court Name: StateCommission

Appelant Advocate Party in Person-Pet

Respondant Advocate Mr. A. Ravi R1 to R4

Case Number: 7

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Date of Filing: 08-07-2016

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Date of Upload: 22-01-2019

Rajasthan

Railway V/S Dr.G.D Pareek

Railway  

Court Name: Jaipur-I

Appelant Advocate H.S Mahala

Respondant Advocate

Case Number: 844

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Date of Filing: 19-09-2016

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Date of Upload: 10-12-2018

Maharashtra

Ticket Reservation Supervisor, Central Railway V/S Kalyanakrishnan N. Nair

Railway  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 4

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Date of Filing: 02-01-2018

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Date of Upload: 05-12-2018

Maharashtra

WESTERN RAILWAY CANTEEN. V/S VINCENT D'SOUZA.

Railway   Western Railway  

Court Name: Mumbai(Suburban)

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM, MUMBAI SUBURBAN DISTRICTADMINISTRATIVE BLDG, NEAR DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (E), MUMBAI-400051Complaint Case No. CC/291/2018( Date of Filing : 03 Aug 2018 )1. VINCENT D'SOUZA.PEARL COLONY, A/5, 1ST FLOOR, NEAR ST. PAUL'S CHURCH, DR A...

Case Number: 291

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Date of Filing: 03-08-2018

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Date of Upload: 06-12-2018

Chandigarh

Ministry of Railway V/S Nazim Ahamed

Railway  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/593/2018Date of Institution: 14/11/2018Date of Decision: 03/12/2018Nazim Ahamed son of Late Sh.Nafis Ahamed, resident of 3658, Sector 25-D, Chandigarh.…..ComplainantV E R S U S&s...

Case Number: 593

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Date of Filing: 14-11-2018

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Date of Upload: 04-12-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.