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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Delhi

Northern Railway V/S Shiv shanker

Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. cc/317/2011( Date of Filing : 05 Sep 2011 )1. Shiv shanker E-47/2 Harkesh nagar new delhi 110020...........Complainant(s)Versus1. Northern Ra...

Case Number: 317

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Date of Filing: 05-09-2011

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Date of Upload: 14-01-2019

Madhya Pradesh

MANAGER RAILWAY JABALPUR & OTHERS V/S SUNEEL BOSS

Railway  

Court Name: Satna

Appelant Advocate ANIL NIGAM

Respondant Advocate NA

Case Number: 64

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Date of Filing: 30-06-2017

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Date of Upload: 30-01-2019

Madhya Pradesh

railway V/S anil sapre

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 18-09-2017

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Date of Upload: 03-01-2019

Madhya Pradesh

railway V/S shivnarayan soni

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 27-03-2017

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Date of Upload: 03-01-2019

West Bengal

The Branch Manager of SBI, Barrackpore Railway Station Branch (03071) and anr. V/S Pradip paul

Railway  

Court Name: North 24 Parganas

Appelant Advocate Madhu Sudan Das

Respondant Advocate

DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/82/2017( Date of Filing : 17 Feb 2017 )1. Pradip paul 32(19), H. Road, PO- Nonachandanpukur, PS- Titagarh, Pin 700120.24 Parganas NorthWest Bengal...........Complainant(s)Versus1. The Branch Manager of SBI, Barr...

Case Number: 82

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Date of Filing: 17-02-2017

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Date of Upload: 24-01-2019

Madhya Pradesh

WCR Railway V/S Ram Bhuwan Singh

Railway  

Court Name: Jabalpur-II

Appelant Advocate R P Chodhari

Respondant Advocate

Case Number: 435

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Date of Filing: 14-09-2017

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Date of Upload: 27-12-2018

West Bengal

Papun Bhattacharya V/S The Chief Grievance Officer, Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Subhadip Biswas.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/495/2017( Date of Filing : 28 Apr 2017 )(Arisen out of Order Dated 30/03/2017 in Case No. Complaint Case No. CC/217/2015 of District Howrah)1. The Chief Grievance O...

Case Number: 495

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Date of Filing: 28-04-2017

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Date of Upload: 20-12-2018

Gujarat

DIVISIONAL RAILWAY MANAGER V/S PRAKASH N KUMAVAT

Railway  

Court Name: Ahmedabad Addl

Appelant Advocate N B SHUKL

Respondant Advocate K .N. SHAH

Case Number: 17

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Date of Filing: 03-08-2017

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Date of Upload: 20-12-2018

Telangana

South Central Railway V/S B. Vani Kumari

Railway  

Court Name: Hyderabad-II

Appelant Advocate M/s. P.N.D.Prasad

Respondant Advocate M/s. Vijaya Sagi

Case Number: 390

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Date of Filing: 11-08-2016

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Date of Upload: 04-01-2019

Rajasthan

Case Number: 46

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Date of Filing: 15-01-2015

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Date of Upload: 21-12-2018

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.