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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Tamil Nadu

CHIFE Commerical Manager Southern Railway Head Quarters V/S ASRAFAL

Railway  

Court Name: North Chennai

Appelant Advocate Party in Person

Respondant Advocate Mr.K.Muthamil Raja op1 & 2

வழக்கு தாக்கல் செய்த தேதி : 05.07.2018ஆணையுரை வழங்கப்பட்ட தேதி: 25.01.2019மாவட்ட நுகர்வோர் குறைதீர் மன்றம் சென்னை( வட...

Case Number: 79

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Date of Filing: 29-08-2018

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Date of Upload: 12-02-2019

Andhra Pradesh

Case Number: 71

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Date of Filing: 10-09-2018

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Date of Upload: 16-02-2019

Telangana

Case Number: 7

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Date of Filing: 22-02-2017

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Date of Upload: 16-02-2019

Chhattisgarh

Jashwant Singh V/S Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate Shri Ashok Yadav

Respondant Advocate Shri Ashish Shukla

Case Number: 18

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Date of Filing: 31-10-2018

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Date of Upload: 29-01-2019

Telangana

Case Number: 39

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Date of Filing: 22-09-2017

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Date of Upload: 16-04-2019

Uttar Pradesh

CHAIRMAN NORTHERN RAILWAY AND 2 OTHERS V/S FAROOKH KHAN S/O JAMIR AHMAD

Railway  

Court Name: Shahjahanpur

Appelant Advocate

Respondant Advocate

Case Number: 50

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Date of Filing: 03-11-2008

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Date of Upload: 29-01-2019

Maharashtra

Indian Goverment Railway Managment Through Genral Manager V/S Dr.Angha Shishir Deshpande

Railway  

Court Name: Akola

Appelant Advocate S A Despande

Respondant Advocate

Case Number: 18

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Date of Filing: 19-03-2018

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Date of Upload: 25-01-2019

Kerala

THE STATION MANAGER,KOZHIKODE RAILWAY STATION V/S ASHOK.U.MANIKOTH

Railway  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate A K UMESH KUMAR

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/280/2013( Date of Filing : 01 Jul 2013 )1. ASHOK.U.MANIKOTH'ADITHYA',3/1619 P.K.PANICKER ROAD KOZHIKODE-673011...........Complainant(s)Versus1. THE STATION MANAGER,KOZHIKODE RAILWAY STATIONSOUTHERN RAILW...

Case Number: 280

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Date of Filing: 01-07-2013

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Date of Upload: 11-02-2019

Chandigarh

Indian Railway Welfare ORganisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Karan Singla

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/170/2017Date of Institution:23/02/2017Date of Decision:18/01/2019Ashwani Kumar son of Sh. Raj Kumar resident of House No.594-E, Type-II, RCF Complex, Kapurthala, Punjab.… ComplainantV E ...

Case Number: 170

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Date of Filing: 23-02-2017

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Date of Upload: 24-01-2019

Delhi

NORTHERN RAILWAY V/S ERPREET KOUR

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CC/493/2018Present:-Sh. Arvind Chand , Counsel of the complainant.It is stated on behalf of complainant that he wants to withdraw the present complaint on the ground that this Forum does not have Pecuniary Jurisdiction to entertain this complaint, in the light of...

Case Number: 493

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Date of Filing: 29-12-2018

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Date of Upload: 16-01-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.